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Forums / Technical Support

notification emails
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Technical Support: notification emails
wonderboi2009
Created by: wonderboi2009

9/10/12 @ 9:25pm (EST) |UTC - 5:00
Location: Kansas, US
Posts: 417

It feels like something's changed about the notification emails. I'm seeing models on for extended periods of time without receiving notification emails for them. I've double checked that the notifications are still turned on. Also looked and they're not in the spam folder. Seems like it used to check something like every 15 minutes. I'm not sure what the other parts of the algorithm are. Did something change or is something not working or am I just unlucky about when it checks and when they go on break?

For example, as of 20:20 CDT on 9/10 I'm pretty sure Mopasan has been online for 30 minutes but I haven't gotten an email for him.
Quote
Created by: VS_Brad

9/10/12 @ 9:37pm (EST) |UTC - 5:00
Location: California, USA
Posts: 3,429

I shot this thread over to the person who handles all of our automated mailings like the online notifications for investigation. I haven't heard of any issues but that doesn't mean there isn't a bottleneck somewhere.

One thing that can happen is ISPs (like yahoo, gmail, etc.) can "defer" email and delay it for a period of time occasionally. I'm not sure if that's what happened in your care or not, just throwing that out there.

Brad
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nastytalker
Created by: nastytalker

9/11/12 @ 11:19am (EST) |UTC - 5:00
Location: in your bedroom where you can abuse my hot ass
Posts: 161

yes i get my emaild from yahoo hors late an g mail not as bad but still slow
Quote
wonderboi2009
Created by: wonderboi2009

9/12/12 @ 9:50am (EST) |UTC - 5:00
Location: Kansas, US
Posts: 417

I've been getting "you have mail" notifications for performer messages on the site. Also site promotional emails are still working. But no model online notification emails.
Quote
wonderboi2009
Created by: wonderboi2009

9/12/12 @ 10:28pm (EST) |UTC - 5:00
Location: Kansas, US
Posts: 417

Well, I just got a Cosmo is online email, so maybe they're starting to work again.
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