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News & Announcements: Credit Card Processing Issues
Yesterday we starting seeing some problems processing transactions through one of our four billing gateways.
For most customers, this shouldn't be a problem, but if you are prompted to re-enter one of your credit cards again, be aware it is so we can have it authorized for multiple gateways. This will ensure that there is a much lower chance of having this kind of issue recur.
If you are continuing to have problems purchasing, please contact us at customerservice@vs.com or call us at 1-800-685-9236 or 1-818-880-9021 (Outside USA). Quote
For most customers, this shouldn't be a problem, but if you are prompted to re-enter one of your credit cards again, be aware it is so we can have it authorized for multiple gateways. This will ensure that there is a much lower chance of having this kind of issue recur.
If you are continuing to have problems purchasing, please contact us at customerservice@vs.com or call us at 1-800-685-9236 or 1-818-880-9021 (Outside USA). Quote
