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Forums / Technical Support

messaging system
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Technical Support: messaging system
kuzman
Created by: kuzman

7/11/13 @ 9:32am (EST) |UTC - 5:00
Location: Michigan
Posts: 221

Is the messaging system going to be back up and running soon???
Quote
Created by: bisporti23

7/11/13 @ 3:48pm (EST) |UTC - 5:00
Location: Germany
Posts: 455

Is the messaging system going to be back up and running soon???


I have my doubts about it:winkwink
Quote
Created by: vs_ryan

7/11/13 @ 3:59pm (EST) |UTC - 5:00
Location: Here!!
Posts: 69

Is the messaging system going to be back up and running soon???


The messaging system is back up and running. We have upgraded to a new messaging system and we are currently importing all of your messages. In the meantime, we have opened up access to the messaging system and appreciate your patience while your messages are imported. If you have any problems please let us know.
Quote
Created by: .jeffie.

7/11/13 @ 6:42pm (EST) |UTC - 5:00
Location: Brisbane, Australia


What does "we have opened up access to the messaging system" mean please? :angel
Quote
Created by: lickau

7/11/13 @ 9:16pm (EST) |UTC - 5:00
Location: Moving slowly but surely somewhere sometime
Posts: 29,285



The messaging system is back up and running. We have upgraded to a new messaging system and we are currently importing all of your messages. In the meantime, we have opened up access to the messaging system and appreciate your patience while your messages are imported. If you have any problems please let us know.




It now shows I have new email [ Nothing new received and showed 3 ] .

Also - marking emails "as READ" does not work currently .

Thank you


Edit : Also changed from Girls to Guys when sending a male model an email .
I do not remembering it changing with the previous system .
Quote
Created by: edgarph

7/11/13 @ 11:16pm (EST) |UTC - 5:00
Posts: 185

It now shows I have new email [ Nothing new received and showed 3 ] .Also - marking emails "as READ" does not work currently .Thank youEdit : Also changed from Girls to Guys when sending a male model an email .I do not remembering it changing with the previous system .



It now shows I have new email [ Nothing new received and showed 3 ] .

Also - marking emails "as READ" does not work currently .

Thank you


Edit : Also changed from Girls to Guys when sending a male model an email .
I do not remembering it changing with the previous system .


Please stop with the upgrades. This is a step back; not forward. The interface is even shittier than the one before it (if that's even possible). I too have notices that I have new mail, but I have none. Stop with the incompetence.
Quote
Created by: vs_ryan

7/12/13 @ 7:22pm (EST) |UTC - 5:00
Location: Here!!
Posts: 69


It now shows I have new email [ Nothing new received and showed 3 ] .

Also - marking emails "as READ" does not work currently .

Thank you


Hi,

This has been fixed, so when you view/mark a message as read or unread it will update that message count. Please let me know if you see any problems.

Thanks!

-Ryan

Quote
Created by: .jeffie.

7/12/13 @ 8:27pm (EST) |UTC - 5:00
Location: Brisbane, Australia


What does "we have opened up access to the messaging system" mean please? :angel
Quote
Created by: lickau

7/12/13 @ 10:50pm (EST) |UTC - 5:00
Location: Moving slowly but surely somewhere sometime
Posts: 29,285



Hi,

This has been fixed, so when you view/mark a message as read or unread it will update that message count. Please let me know if you see any problems.

Thanks!

-Ryan





I still have the 3 showing like I have received new email .
I went through a few hundred and marked read - I cannot get 3 to be lower or disappear .
It showed no new email in the old system .



The new responses I got did disappear @ 1 hour later after marking read and deleted .
It is nice to have a "trash" and not only archive . This looks to be a nice improvement :thumbsup
Quote
Created by: edgarph

7/12/13 @ 11:31pm (EST) |UTC - 5:00
Posts: 185



Hi,

This has been fixed, so when you view/mark a message as read or unread it will update that message count. Please let me know if you see any problems.

Thanks!

-Ryan




It hasn't been fixed. Not by a long shot.
Quote
Created by: lickau

7/13/13 @ 4:05pm (EST) |UTC - 5:00
Location: Moving slowly but surely somewhere sometime
Posts: 29,285



Hi,

This has been fixed, so when you view/mark a message as read or unread it will update that message count. Please let me know if you see any problems.

Thanks!

-Ryan





Deleting the Archived finally got rid of the "3 new emails" .
Transfer from old to new was what added to the "new emails"

Thank you for improving the email system . Trash is an improvement for me !
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