last night i went a few pvts with Violet Amber the first,2nd pvt nothing was wrong
3nd pvt no clock shown,no time ... after pvt i saw my credits were still there, so i thought
i try again,that time it worked fine ....before i logged out i checked my account
i saw a $499.90 charge (i did not get that much out of my bank account)

then i asked on the forum, they said i did play&pay ... but i did not want to do that

i will disable it now

my question to support is can i have my money back?( i know i sound like an a## for asking that)

but i did not intend on spending that much ($265 yes but $499.90 no)

why did this happen after the 2 others were fine ? Quote

i mean play&pay Quote

last night i went a few pvts with Violet Amber the first,2nd pvt nothing was wrong
3nd pvt no clock shown,no time ... after pvt i saw my credits were still there, so i thought
i try again,that time it worked fine ....before i logged out i checked my account
i saw a $499.90 charge (i did not get that much out of my bank account)

then i asked on the forum, they said i did play&pay ... but i did not want to do that

i will disable it now

my question to support is can i have my money back?( i know i sound like an a## for asking that)

but i did not intend on spending that much ($265 yes but $499.90 no)

why did this happen after the 2 others were fine ? Quote

i mean play&pay

and my account is under this name Quote

Same issue here but resolved now by customer service, thank you. Quote