Forum Topics
Technical Support: Systemwide problems
Created by:
graybearphx
7/18/21 @ 3:06pm
(EST) |UTC - 5:00
Location: Phoenix, Arizona
Posts: 569
After a complete outage earlier today, now it is only allowing on about HALF of the usual number of models. I texted with my favorite models, and they say they are trying to logon, but system doee not allow them in, and keeps saying LOGIN TIME OUT
What is going on?? Quote
What is going on?? Quote
Created by:
graybearphx
7/18/21 @ 3:18pm
(EST) |UTC - 5:00
Location: Phoenix, Arizona
Posts: 569
Called tech support, they are aware of the problem, which is turning away about HALF of the models who are trying to logon. Trying to fix it, no idea of how long.
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Thank you for taking the time to contact us via the Forums. The above issue is now resolved. We thank you for your patience while we worked to resolve the technical difficulties. If you continue to experience any issues please contact our customer service team via Live Support, Email, or by calling 1-800-685-9236 option 2 for assistance. CC
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Created by:
virgilcircle9
7/19/21 @ 6:41am
(EST) |UTC - 5:00
Location: universities of the world
Posts: 342
it is not resolved even we are getting models going on and off and red messages in chat boxes saying cant chat because of technical difficulties... and then the model falls off line
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