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Forums / Technical Support

User Account Blocked
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Technical Support: User Account Blocked
andygchicago
Created by: andygchicago

2/26 @ 1:02pm (EST) |UTC - 5:00
Posts: 1

User Account Blocked
Your account has been blocked. Please contact customer support to resolve this issue. You may CLICK HERE for contact information.
I tried chat, but it says it cannot authenticate. Please correct.
Quote
DrFrankJaeger33
Created by: drfrankjaeger33

2/26 @ 1:09pm (EST) |UTC - 5:00
Posts: 1

Aha. Must be a technical glitch on the site at the moment. Approximately a few minutes ago I got the same message.
Quote
sweet_for_u
Created by: sweet_for_u

2/26 @ 1:23pm (EST) |UTC - 5:00
Posts: 31

Same here. At least it happened on my favourite model's day off. lol
Quote
tekgod
Created by: tekgod

2/26 @ 1:42pm (EST) |UTC - 5:00
Posts: 9

That part has apparently been fixed. The rest of the site is completely screwed. Models that are clearly offline are showing as online on the main page. The preview streams for any given model pic won't render at all. Actually going to the room, it's just a frozen chat window with the "connecting to video" animation. They blew something up big time.
Quote
Created by: vsashlee

2/26 @ 2:09pm (EST) |UTC - 5:00
Posts: 534

Hello everyone!

Thank you for taking the time to reach out to us regarding the issue. We've been experiencing some site issues at the moment. It should be resolved shortly. Thank you to all for your patience and understanding!
Quote
Created by: vscustomerservice

2/26 @ 2:38pm (EST) |UTC - 5:00
Posts: 839

** REMOVED BY ADMINISTRATOR **
Quote

ALERT: Upgrade your browser

We are no longer supporting this browser.

You are currently using Safari version 9 (2015) or earlier, which will have problems with our players. We will no longer be supporting Safari version 9, please upgrade to Chrome, Edge or FireFox. If you have further questions please see Customer Support.

You are currently using Internet Explorer 11 (2013) or earlier, which will have problems with our players. We will no longer be supporting Explorer 11, please upgrade to Chrome, Edge or FireFox If you have further questions please see Customer Support

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