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Forums / Technical Support

Camera Issues
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Technical Support: Camera Issues
Sawyer35
Created by: sawyer35

1/28/13 @ 7:22pm (EST) |UTC - 5:00
Location: Not Telling
Posts: 4

Everytime I test the cam2cam I hear a loud high pitched noise. This happens whether on my desktop or laptop. When I mute the sound, it go away. How can I be sure that a cam2cam session will work properly?
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chinmusic
Created by: chinmusic

1/28/13 @ 7:54pm (EST) |UTC - 5:00
Location: 19,627
Posts: 20,320

Everytime I test the cam2cam I hear a loud high pitched noise. This happens whether on my desktop or laptop. When I mute the sound, it go away. How can I be sure that a cam2cam session will work properly?



Keep the sound low, but don't mute entirely. I keep mine around 20%. If feedback persists when in private, mention it to the model. Could be on his/her end. :thumbsup
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Sawyer35
Created by: sawyer35

1/28/13 @ 8:38pm (EST) |UTC - 5:00
Location: Not Telling
Posts: 4

Thanks. I have noticed that lowering the volume makes it get quieter. Almost bearable but still there. Does anyone know why it is there and/or how to make it go away?
Quote
Created by: nomad_

1/29/13 @ 2:43pm (EST) |UTC - 5:00
Location: Erehwon
Posts: 1,652

Thanks. I have noticed that lowering the volume makes it get quieter. Almost bearable but still there. Does anyone know why it is there and/or how to make it go away?



Sawyer, I had the same problem a while back... I replaced the cam and it worked fine. It may be some sort of incompatibility with your Cam Driver. Either try reloading an updated version of the driver or try a new cam.... I don't have the issue any longer since I installed the new cam. I know this is the pricey way to fix the problem so try updating the driver first.
Quote
Sawyer35
Created by: sawyer35

1/29/13 @ 7:57pm (EST) |UTC - 5:00
Location: Not Telling
Posts: 4

Thanks. I hesitated because of the cost but may go ahead and do it.
Quote
Created by: vs_doug

2/5/13 @ 2:11pm (EST) |UTC - 5:00
Location: VS Media Inc.
Posts: 196

@Sawyer35

There's one last thing that you may want to try if you haven't already.

If you're getting a high pitched noise every time you try and use the microphone, it may just be that the mic is too close to your speakers, producing feedback.

When you mentioned that muting stops it from happening and that lowing the audio has a positive effect, it sounds a lot like feedback.

-Doug
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