Forum Topics
Technical Support: Ok so what did you guys do now
So I have been checking rooms and no one has sound now. On the preview window I hear sound but when I go in the room there is no audio. I am on IE and everything is patched to latest versions before you ask. Please look into this since I only go in models rooms who talk anyways.
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lol ok thanks doug I was about to reply but then you saw it. Sorry if I sounded rude was just frustrated. Appoligize for taking it out on you guys.
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Created by:
vs_doug
10/20/14 @ 3:53pm
(EST) |UTC - 5:00
Location: VS Media Inc.
Posts: 196
This problem is fixed on live and I see it coming through both of our CDN's correctly now. If you aren't getting the update by refreshing the page, please try pressing ctrl+f5 to do a fresh load.
Since you're using IE, you may still be having a problem at this point since it's a hog when it comes to cached files. For this, you will need to clear your cache. Then you should for sure have the update.
Thanks for reporting this so quickly!
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Since you're using IE, you may still be having a problem at this point since it's a hog when it comes to cached files. For this, you will need to clear your cache. Then you should for sure have the update.
Thanks for reporting this so quickly!
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Thanks Doug it worked right away after you guys implemented the fix. I refreshed rooms and they all worked fine sorry for the late reply back. Maybe you guys could put a thing on the forums that we can get email notice when there is a reply to a post and comment. Your welcome for the report anytime I can help I will.
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