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Errors in the top gifters section possibly due to the routine maintenance
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Technical Support: Errors in the top gifters section possibly due to the routine maintenance
I just happened to browse through my favorite performers section and discovered errors in some of the top gifters section. My numbers do not match with the gifts given to the performers with their time on the site. In fact, in one room I am the top gifter but it shows me as a fifth place ranking and missing over 100 gifts for that performer. These issues seem to have taken place ever since the site recently had a routine maintenance event. I am wondering if anyone has experienced the same thing? I am hoping that the site will iron out all the last minute kinks and resolve any issues that are affecting members of the site.
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I just happened to browse through my favorite performers section and discovered errors in some of the top gifters section. My numbers do not match with the gifts given to the performers with their time on the site. In fact, in one room I am the top gifter but it shows me as a fifth place ranking and missing over 100 gifts for that performer. These issues seem to have taken place ever since the site recently had a routine maintenance event. I am wondering if anyone has experienced the same thing? I am hoping that the site will iron out all the last minute kinks and resolve any issues that are affecting members of the site.
Thank you for reaching out! The reason why you don't see the numbers match is because we changed the logic to only look back 90 days. I hope you find this information helpful. If you have any questions or concerns please feel free to contact Customer Service, we are available 24/7. 1-818-880-9021 (Outside USA) / 1-800-685-9236 (USA only)
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Thank you for reaching out! The reason why you don't see the numbers match is because we changed the logic to only look back 90 days. I hope you find this information helpful. If you have any questions or concerns please feel free to contact Customer Service, we are available 24/7. 1-818-880-9021 (Outside USA) / 1-800-685-9236 (USA only)
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No longer the models lifetime top gifters, you only recognize the last 90 days now
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Thank you for reaching out! The reason why you don't see the numbers match is because we changed the logic to only look back 90 days. I hope you find this information helpful. If you have any questions or concerns please feel free to contact Customer Service, we are available 24/7. 1-818-880-9021 (Outside USA) / 1-800-685-9236 (USA only)
Thank you for responding. I think changing the logic to only reflect the last 90 days is ridiculous. I had no idea that the site would make such changes. I know I'm not the only one this has affected. If any more changes have been made as a result of the routine maintenance event, could you please post them on the forum?
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