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Forums / Technical Support

Online notifications
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Technical Support: Online notifications
Created by: ourjeffie

1/25/14 @ 11:19am (EST) |UTC - 5:00
Location: Brisbane Australia, home of the 2032 Olympic Games
Posts: 44,584


My online notifications have been working fine for several months. Now all my notification models have been deleted and instead I have a message "You do not have any Model Notifications."


:mad
Quote
teeteeluvver
Created by: teeteeluvver

2/5/14 @ 11:22am (EST) |UTC - 5:00
Posts: 66

I am also having this problem, the notifications were fine, but now they are removed. I add them back in manually , along with the email address but they get removed and i get no notifications. I still get notifications of upcoming promotions by email, but no notifications of models being online. I've tried using a different email, but that doesnt work either,Any suggestions?
Quote
Created by: ourjeffie

2/5/14 @ 4:23pm (EST) |UTC - 5:00
Location: Brisbane Australia, home of the 2032 Olympic Games
Posts: 44,584


I added my models back in and now the notifications are working fine again, although some are a little late sometimes

I can only suggest :

1. On the My Account > General E-mail settings page make sure that Your Email Address is correctly entered, Receive Subscriptions is Yes, Girls and/or Guys is checked, and Model Favorite Notifications is checked, then click Save Changes;

2. On the My Account > Notifications page re-enter your email address and click Update
Quote
teeteeluvver
Created by: teeteeluvver

2/9/14 @ 9:25am (EST) |UTC - 5:00
Posts: 66

nope, done all of that, but the notifications still get removed
Quote
Created by: juan-luna

2/10/14 @ 2:51am (EST) |UTC - 5:00
Location: Europe
Posts: 16

Try again - it worked for me!
Quote
Created by: gofish

2/20/14 @ 8:36pm (EST) |UTC - 5:00
Location: IN YOUR DREAMS
Posts: 1,817

teeteeluvver follow the directions that were given above. Just one thing you will have to set up all of your notifications. I had this problem in the past several times and have been lucky so far. I think it has been the result of a software upgrade and you were the lucky guy to feel the impact. Best of luck to you.
Quote
paperpunch09
Created by: paperpunch09

2/22/14 @ 11:00pm (EST) |UTC - 5:00
Location: USA
Posts: 3,146

Never had a problem receiving these before then after January 16th I have not received any. I have added them multiple times, my email is correct, site's email is on my safe senders list. I log off and bam they are deleted.

Getting tired of this VS. I don't know when my favorites are on. Can you fix this problem?

Quote
Created by: ourjeffie

2/23/14 @ 12:20am (EST) |UTC - 5:00
Location: Brisbane Australia, home of the 2032 Olympic Games
Posts: 44,584


Notifications are still working fine for me

I know it doesn't help you to know that paperpunch, but it might help VS to know that the problem isn't universal

:thumbsup
Quote
Created by: lickau

2/23/14 @ 1:38am (EST) |UTC - 5:00
Location: Moving slowly but surely somewhere sometime
Posts: 29,285

Never had a problem receiving these before then after January 16th I have not received any. I have added them multiple times, my email is correct, site's email is on my safe senders list. I log off and bam they are deleted.

Getting tired of this VS. I don't know when my favorites are on. Can you fix this problem?







This has seemed to happen AFTER the site made an update .
It sometimes affected Windows or Foxfire - not usually both at the same time

Sometimes weeks later all was restored .
Maybe best to email the site and provide as much information you can about your computer .
Usually they can tell you what happened and if it can be fixed .

Good luck :drinkup
Quote
Created by: vinyage76guy

3/14/14 @ 3:48am (EST) |UTC - 5:00
Location: Centurion, South Africa or lensflair.info

I have not received ANY notifications since Feb 24th. I made sure I can receive the mails both on the server side and on my pc side. Could this be due to the new layout and coding?
Quote
Created by: ourjeffie

3/14/14 @ 6:45am (EST) |UTC - 5:00
Location: Brisbane Australia, home of the 2032 Olympic Games
Posts: 44,584


Notifications are still working fine for me :angel
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