Forum Topics
Technical Support: vote multiple times with one premier account glitch
I will not show or tell anyone here how to do this but i do ask about a email to someone who can fix this.. I am going to record myself setting up and actively voting for choice awards with one single account multiple times and privatize the video to link only on youtube then email that link to staff here.. hope it gets fixed in the meantime can i get a employee to give me an email to send this video... its almost so long and complex that i have to record this.
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I will not show or tell anyone here how to do this but i do ask about a email to someone who can fix this.. I am going to record myself setting up and actively voting for choice awards with one single account multiple times and privatize the video to link only on youtube then email that link to staff here.. hope it gets fixed in the meantime can i get a employee to give me an email to send this video... its almost so long and complex that i have to record this.
The customer service e-mail is CustomerService@vs.com and it can be found near the bottom of your account page.
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The customer service e-mail is CustomerService@vs.com and it can be found near the bottom of your account page.
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ok now im confused i cant redo it? it was working for a total of 5 mins now.. it doesnt work anymore. ?
well problem solved but im still wondering Quote
well problem solved but im still wondering Quote
ok now im confused i cant redo it? it was working for a total of 5 mins now.. it doesnt work anymore. ?
well problem solved but im still wondering
If you could still share that link with our customer service department please do as want to investigate what might be happening even if you can't reproduce it anymore.
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well problem solved but im still wondering
If you could still share that link with our customer service department please do as want to investigate what might be happening even if you can't reproduce it anymore.
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idk why i cannot recreate it in a recording but i was just able to do it again because i voted with the same screenname that i know i have not got two of.
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i have confirmed the way to duplicate and i have reporoduced it and recorded the process i need a email to mail it to so it doesn't sit in customer support for days
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Im very happy 
that my account was banned for sending in a bug, in fact all my accounts were banned. Then they un banned this one.. but the one i buy shows with.. is banned still. Great job.. ill never submit a bug again.
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that my account was banned for sending in a bug, in fact all my accounts were banned. Then they un banned this one.. but the one i buy shows with.. is banned still. Great job.. ill never submit a bug again.
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Im very happy that my account was banned for sending in a bug, in fact all my accounts were banned. Then they un banned this one.. but the one i buy shows with.. is banned still. Great job.. ill never submit a bug again.
Hi,
give Jason Seaver a call at VS and explain the situation to him, he will resolve it and reactivate any accounts that may have been banned incorrectly.
Phone: 1-800-685-9236 (USA only)
Int'l Phone: 1-818-880-9021 (Outside USA)
Click 0 (ZERO) on the answer phone and ask to speak to Jason Seaver and tell him to check this thread too and explain the situation. I have a feeling there has been some mistake, but Jason Seaver will resolve it for you.
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that my account was banned for sending in a bug, in fact all my accounts were banned. Then they un banned this one.. but the one i buy shows with.. is banned still. Great job.. ill never submit a bug again.Hi,
give Jason Seaver a call at VS and explain the situation to him, he will resolve it and reactivate any accounts that may have been banned incorrectly.
Phone: 1-800-685-9236 (USA only)
Int'l Phone: 1-818-880-9021 (Outside USA)
Click 0 (ZERO) on the answer phone and ask to speak to Jason Seaver and tell him to check this thread too and explain the situation. I have a feeling there has been some mistake, but Jason Seaver will resolve it for you.
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Created by:
vs_craig
10/10/14 @ 8:11pm
(EST) |UTC - 5:00
Location: Los Angeles, CA
Posts: 524
Thanks for the testing and info you have provided!
However, despite appearances, of all of the votes that you were able to submit in the video, only the first one actually counted. We have a bunch of security mechanisms in the backend that actually tied all of the votes to the same primary user account.
I will not boast that we intended for users to be able to continue to generate the success messages through the manner that you replicated but we are going to leave it this way so that customers who are trying to game the system will have a harder time trying to determine what our thresholds actually are.
We really appreciate all the effort that you put into this and our models definitely appreciate that you are all just as invested in the contest being as fair as possible!
Cheers,
Craig Quote
However, despite appearances, of all of the votes that you were able to submit in the video, only the first one actually counted. We have a bunch of security mechanisms in the backend that actually tied all of the votes to the same primary user account.
I will not boast that we intended for users to be able to continue to generate the success messages through the manner that you replicated but we are going to leave it this way so that customers who are trying to game the system will have a harder time trying to determine what our thresholds actually are.
We really appreciate all the effort that you put into this and our models definitely appreciate that you are all just as invested in the contest being as fair as possible!
Cheers,
Craig Quote
Created by:
vs_craig
10/10/14 @ 8:15pm
(EST) |UTC - 5:00
Location: Los Angeles, CA
Posts: 524
Im very happy that my account was banned for sending in a bug, in fact all my accounts were banned. Then they un banned this one.. but the one i buy shows with.. is banned still. Great job.. ill never submit a bug again.
I have informed the Customer Service team of your situation. It is definitely not our intention to ban accounts of customers that are just trying to help. If it hasn't been already, this should be rectified shortly.
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that my account was banned for sending in a bug, in fact all my accounts were banned. Then they un banned this one.. but the one i buy shows with.. is banned still. Great job.. ill never submit a bug again.I have informed the Customer Service team of your situation. It is definitely not our intention to ban accounts of customers that are just trying to help. If it hasn't been already, this should be rectified shortly.
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Im very happy that my account was banned for sending in a bug, in fact all my accounts were banned. Then they un banned this one.. but the one i buy shows with.. is banned still. Great job.. ill never submit a bug again.
you're using the same credit card for all of your accounts?
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that my account was banned for sending in a bug, in fact all my accounts were banned. Then they un banned this one.. but the one i buy shows with.. is banned still. Great job.. ill never submit a bug again.you're using the same credit card for all of your accounts?
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i use visa gift cards when i buy stuff and use the rest of the money to make an account and buy some credits. I use two main accounts now.. this one and another one i buy shows with.. that account is still banned. sometimes i dont wanna have an account that says a particular word id rather not be called sometimes :D
that account is still blocked and it is the account i go privates with so im not gonna go private without it. when i want to buy gold again i can watch all my shows :D Quote
that account is still blocked and it is the account i go privates with so im not gonna go private without it. when i want to buy gold again i can watch all my shows :D Quote
i use visa gift cards when i buy stuff and use the rest of the money to make an account and buy some credits. I use two main accounts now.. this one and another one i buy shows with.. that account is still banned. sometimes i dont wanna have an account that says a particular word id rather not be called sometimes :D
that account is still blocked and it is the account i go privates with so im not gonna go private without it. when i want to buy gold again i can watch all my shows :D
I emailed CS and Jason Seaver for you to unban the account the account you use to take shows on. Hopefully it will be sorted out soon.
EDIT : Resolved now
. Thank you VS 
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that account is still blocked and it is the account i go privates with so im not gonna go private without it. when i want to buy gold again i can watch all my shows :D
I emailed CS and Jason Seaver for you to unban the account the account you use to take shows on. Hopefully it will be sorted out soon.
EDIT : Resolved now
. Thank you VS
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i use visa gift cards when i buy stuff and use the rest of the money to make an account and buy some credits. I use two main accounts now.. this one and another one i buy shows with.. that account is still banned. sometimes i dont wanna have an account that says a particular word id rather not be called sometimes :D
that account is still blocked and it is the account i go privates with so im not gonna go private without it. when i want to buy gold again i can watch all my shows :D
do you think they ban the other accounts because they detected you have a lot? How about the credits of your ban accounts they gave you a refund? sad part there is you lost all your vods to the account u use for pvt.
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that account is still blocked and it is the account i go privates with so im not gonna go private without it. when i want to buy gold again i can watch all my shows :D
do you think they ban the other accounts because they detected you have a lot? How about the credits of your ban accounts they gave you a refund? sad part there is you lost all your vods to the account u use for pvt.
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do you think they ban the other accounts because they detected you have a lot? How about the credits of your ban accounts they gave you a refund? sad part there is you lost all your vods to the account u use for pvt.
Sir_Ken everything is back to normal on all his accounts, he's lost nothing too. VS sorted it all out and all is good now
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