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Private videos being viewed
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Technical Support: Private videos being viewed
Created by: il_gato

8/1/17 @ 1:05am (EST) |UTC - 5:00
Location: Canada
Posts: 34

For my private shows, I select the option to "Not Share". Three of those now have descriptions, presumably from the free VOD viewing for users who add descriptions and titles.

These videos shouldn't appear for others to watch if I selected "Not Share". Can this be rectified before the rest of my private shows are viewed by others?
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Created by: vscynthia

8/1/17 @ 1:18am (EST) |UTC - 5:00
Posts: 53

Hello,

Thank you for contacting us. We will reach out to you directly.
Quote
Created by: vsangelaa

8/1/17 @ 2:23pm (EST) |UTC - 5:00
Posts: 81

We apologize for this error and any inconvenience it has caused. After reviewing the process and the code, we discovered that some videos already sitting in the queue for title/description were changed to Don't Share and thus, getting processed. This was something we did not anticipate happening. We are adding a second stage of security to check the privacy status the moment before the videos are served for curation to avoid this in the future.

Again, we are sorry for this glitch and appreciate your patience and understanding.
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