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Credits Disappeared!
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Technical Support: Credits Disappeared!
paulrevere
Created by: paulrevere

12/30/20 @ 10:27am (EST) |UTC - 5:00
Posts: 4

I started a show today, got bounced out of the show immediately, and then all of my credits were gone. I have never had that happen before. No one is answering the customer service line. I get a "the mailbox is full message". Maybe everyone is on vacation. Now I have to spend the morning with the credit card company. F4F has been aq very good company for years, but recently something very bad is happening.
Quote
Created by: vscustomerservice

12/30/20 @ 10:43am (EST) |UTC - 5:00
Posts: 852

Hi There!

I do apologize, I am not seeing any shows that took all of your credits today. If possible can you send an email to customerservice@flirt4free.com with a detailed description, model name and time of the show? We can definitely have this looked into. - K.K.
Quote
Created by: nystingray

12/30/20 @ 11:45am (EST) |UTC - 5:00
Posts: 870

I started a show today, got bounced out of the show immediately, and then all of my credits were gone. I have never had that happen before. No one is answering the customer service line. I get a "the mailbox is full message". Maybe everyone is on vacation. Now I have to spend the morning with the credit card company. F4F has been aq very good company for years, but recently something very bad is happening.


Did you by any chance do an Offer show?


Quote
paulrevere
Created by: paulrevere

12/30/20 @ 12:32pm (EST) |UTC - 5:00
Posts: 4

I figured it out! The transaction to buy credits was never accepted. My credit card was never charged. So all is good. My mistake. Happy New Year
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