So when you go c2c in a pvt the camera works just fine but it's the mic that's the problem. The model can never hear you and your volume can be all the way up. Please fix this. Quote

Hey Treekru,

Thanks so much for reaching out to us today via forums! We're sorry to hear you're experiencing issues with your mic during Cam2Cam. You'll want to ensure that you allow the site access to your device camera/microphone.

For Android mobile users, they can choose between Chrome, FireFox, or Opera. On a mobile device, your Cam2Cam feed begins on mute by default. You can unmute your mic from the Cam2Cam control panel.

On the model's side, you will also default to mute. So be sure to message your model and let them know they should unmute you from their end as well. If the model is still having issues with system features, then they need to contact Broadcast Support for assistance so we can remedy the situation.

You can always check your Cam2Cam to make sure it'll work before you go into a show with the tester.

If you still experiencing difficulties, please email us at customerservice@flirt4free.com with screenshots of the issues you’re experiencing along with what devices and browsers you’ve tried. -EJ

Should you still have any questions, please feel free to contact our 24/7 Customer Service Department by phone, email, or live chat. A representative is always available to assist you.
CustomerService@flirt4free.com
Phone: 1-800-685-9236 (USA only)
Int’l Phone: +1-818-880-9021 (Outside USA) Quote

I've tried the unmute before and still no luck. Might be time for a system update or something because I know multiple users experiencing the same thing Quote

If the Cam2Cam Tester is successful, you have unmuted yourself, the model has unmuted you, and the model is still unable to hear you, then please advise the model to contact Broadcast support so they can be assisted.

If this issue occurs with multiple models, you can always try using an alternate browser and device. If you still experience difficulties, please reach out to Customer Support directly so we can further assist you. Please email us at customerservice@flirt4free.com with screenshots of the issues you’re experiencing along with what devices and browsers you’ve tried. We will be emailing you directly to check in about this. -EJ

Should you still have any questions, please feel free to contact our 24/7 Customer Service Department by phone, email, or live chat. A representative is always available to assist you.
CustomerService@flirt4free.com
Phone: 1-800-685-9236 (USA only)
Int’l Phone: +1-818-880-9021 (Outside USA)


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