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Forums / Technical Support

Flirt Server Still Being Exhausted
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Technical Support: Flirt Server Still Being Exhausted
Alex2259
Created by: alex2259

8/14 @ 11:06am (EDT) | UTC - 4:00
Location: Maybe you will know one day
Posts: 190

Happened again for a few hours at the same time; this time 8pm-12:03 am. It's def not my device or connection or browser -- this is a flirt issue. If their server cannot handle the traffic during its peak times, perhaps these time slots should be reserved for premium and VIP members only. Why should paying users have their experience eclipsed by the endless overflow of unregistered, non-tipping, stream-cloggers who do nothing but exhaust the site's server? Also, no, I cannot really take a "screenshot" of the site not loading. Note this has happened three nights in a row now.
Quote
Created by: vscustomerservice

8/14 @ 11:29am (EDT) | UTC - 4:00
Posts: 836

Happened again for a few hours at the same time; this time 8pm-12:03 am. It's def not my device or connection or browser -- this is a flirt issue. If their server cannot handle the traffic during its peak times, perhaps these time slots should be reserved for premium and VIP members only. Why should paying users have their experience eclipsed by the endless overflow of unregistered, non-tipping, stream-cloggers who do nothing but exhaust the site's server? Also, no, I cannot really take a "screenshot" of the site not loading. Note this has happened three nights in a row now.

Thank you for taking the time to contact us via the forums and bring this to our attention. We are currently looking into this issue and will work to resolve it asap. To assist our technical support team in rectifying this issue if you could please contact us via email customerservice@flirt4free.com, or access Live Support and provide us with a list of web browsers and devices you have tried and if you receive any error codes please provide those as well. We thank you for your patience while this issue is being resolved -A.L.

Quote
Alex2259
Created by: alex2259

8/14 @ 11:55am (EDT) | UTC - 4:00
Location: Maybe you will know one day
Posts: 190


Thank you for taking the time to contact us via the forums and bring this to our attention. We are currently looking into this issue and will work to resolve it asap. To assist our technical support team in rectifying this issue if you could please contact us via email customerservice@flirt4free.com, or access Live Support and provide us with a list of web browsers and devices you have tried and if you receive any error codes please provide those as well. We thank you for your patience while this issue is being resolved -A.L.




It's not my devices - they are all current and up to date. Also, I am obviously not the only user who is experiencing this. This is a Flirt server issue. The same time slot each day? Come on. Hassling us to prove it is just an easy way for your tech department to avoid having to really face the issue.

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