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Forums / Technical Support

Choppy Video
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Technical Support: Choppy Video
SeaKingU
Created by: seakingu

2/27/14 @ 7:29pm (EST) |UTC - 5:00
Location: Earth, mostly.

For about the last week, I've been getting very choppy video and audio in several rooms (not all of them). I've updated Flash and cleared the caches of Flash, Firefox, Chrome, and IE, yet the choppy video persists. I've disabled Hardware Acceleration. I've run out of options. Has anyone else been having the same issue? Any possible fixes?
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Purgatory
Created by: purgatory

2/28/14 @ 10:56am (EST) |UTC - 5:00

Have you done an internet speed test ?


Also I am seeing a lot of rooms recently showing the Error:933 and strange video corruption when the stream breaks up, which it didn't do before the recent performer app update models got. I also noticed a lot of rooms sometimes get video freeze and don't error and only way to unfreeze them is to refresh the room. Something is a miss recently with the site and not as stable as it was before the recent updates made, I'm guessing there has been a change to the video codec or the encoding on the models side that is not 100% right, it doesn't do it for all rooms but a lot of rooms that were stable before are now not as stable recently.
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SeaKingU
Created by: seakingu

2/28/14 @ 11:13am (EST) |UTC - 5:00
Location: Earth, mostly.

Hey Purg - Yes I've done a speed test. My speeds are quite high thankfully. I think you're right in that it may be a codec or something with the encoding. It doesn't appear to be widespread though, as not everyone seems to be having the issue; and, this isn't happening in every room. I wonder if the models are able to choose the video codec they use?
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Purgatory
Created by: purgatory

2/28/14 @ 11:53am (EST) |UTC - 5:00

Hey Purg - Yes I've done a speed test. My speeds are quite high thankfully. I think you're right in that it may be a codec or something with the encoding. It doesn't appear to be widespread though, as not everyone seems to be having the issue; and, this isn't happening in every room. I wonder if the models are able to choose the video codec they use?



Maybe an idea to list the rooms you are having problems with then the site techs can check their logs and monitor the rooms.


Like now for me room http://www.flirt4free.com/rooms/vanessa_andrews/ is doing the Error:933 all the time if you leave it running.
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Mikey74
Created by: mikey74

3/1/14 @ 11:13pm (EST) |UTC - 5:00
Location: New Orleans
Posts: 3

It's most noticeable to me in Bella Zorra's room - http://www.flirt4free.com/rooms/bella_zorra/

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spar
Created by: spar

3/1/14 @ 11:36pm (EST) |UTC - 5:00
Posts: 346

Strange how they put "HD" stickers all over the place and nothing comes close to it.
VODs with missing parts, not recorded, or deliberatly blocked.
I truely feel for those who payed through the nose for yellow ink.
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Created by: ronnie-uk

3/3/14 @ 11:00am (EST) |UTC - 5:00
Location: London, UK
Posts: 2,381

Sorry, spar. Not sure that I agree with any of your last 3 statements

Strange how they put "HD" stickers all over the place and nothing comes close to it

The video quality of many of the shows, particularly from the Russian and Colombian studios, is excellent. Overall picture quality has improved tremendously since I first joined the site.

In many cases video quality is a local/individual issue. The main factor may be the upload speed capacity of the performer's local network. Upload speeds are often much less than download speeds


VODs with missing parts, not recorded, or deliberatly blocked

There were particular problems exactly a year ago. Several of us reported a number of missing VODs. From my own experience, the improvement since then has been amazing. I have had over 100 private shows in the last year and every single one was recorded. In many cases the VOD arrived within an hour or so.


I truely feel for those who payed through the nose for yellow ink

I don't think yellow ink (VIP membership) has anything to do with VOD quality or delivery. In any case, VIP membership here is just equivalent to giving one 15 credit tip per day.



The Technical Forum inevitably conveys a rather negative view of the site, as it concentrates on problems and complaints. Nice if we occasionally give VS some credit where it is due :thumbsup :)
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