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Forums / Technical Support

Full Screen Video not working
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Technical Support: Full Screen Video not working
fiddler2
Created by: fiddler2

5/25/14 @ 11:33am (EST) |UTC - 5:00

For some reason I can only watch the VIP Daily Videos in Full screen mode. For all other videos (my live shows, other performers, etc.) I can only watch in the small screen - when you click full screen it expands for a second then reverts back to the small screen. This was happening before the new interface as well. Any help is appreciated. Thank you!
Quote
plauto1
Created by: plauto1

6/12/14 @ 10:08pm (EST) |UTC - 5:00
Posts: 30

I have the same problem. Please, help will be appreciated!
Quote
Purgatory
Created by: purgatory

6/12/14 @ 10:50pm (EST) |UTC - 5:00

Hi guys - can you answer some of the following, it will make it easier to help you.


1- PC/Laptop brand and model number or other device you maybe using(Eg. Ipad,Iphone,Android tablets or phones).

2- Operating system used (eg. windows 7 or 8 etc, if it's 32 bit or 64bit version)

3- Web browser you are using to access the site and it's version (eg. firefox, internet explorer, chrome, safari,netscape,opera, etc.)

4- Adobe flash player version you have installed ( http://www.adobe.com/uk/software/flash/about/ ) link will tell you version you have installed.

5- Security programs you have installed (eg. Norton security suites or virus checkers or firewall programs).

6- What your internet speed is ( www.speedtest.net ) will tell you the speed of your connection.

7- Type of internet connection you use Wifi, cable, or mobile internet.

8- Have you made sure to update your operating system to latest patches ?

9- Are you using www.flirt4free.com to access the site or some other site ? Try www.flirt4free.com if you are I know some people have problems on other sites for some reasons.

10- Are you using the New Interface or Old Interface for the site when you have these problems ?

11- Anything else that maybe unique to your setup. Let us know.


http://www.flirt4free.com
Quote
Created by: alberich

6/13/14 @ 1:42pm (EST) |UTC - 5:00
Location: breaking in, shaping up, then checking out
Posts: 970

I guess that happens only on non mobile phone ready vod.
Click the "full screen " icon hold mouse button and move cursor back to "full screen" icon. Then you can release mouse button.
Quote
plauto1
Created by: plauto1

6/14/14 @ 11:40pm (EST) |UTC - 5:00
Posts: 30

Alberich, it works!! I don't understand why, but it works!!

Thank you and, Purgatory, thank you too!
Quote
Created by: bigc4u26696

9/30 @ 12:51am (EST) |UTC - 5:00
Location: Maine
Posts: 1

why do i only see half the screen?
Quote

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