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Forums / Technical Support

Cam lagging
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Technical Support: Cam lagging
glib123
Created by: glib123

7/7/14 @ 9:26pm (EST) |UTC - 5:00
Posts: 2

Most rooms I visit are generally fine but for whatever reason when I enter beckalynn's room the cam is constantly lagging
Quote
Purgatory
Created by: purgatory

7/7/14 @ 9:57pm (EST) |UTC - 5:00

Hey Glib,

-can you answer some of the following, it will make it easier to help you. Also I'm going to help Beckalynn Hue to fine tune her settings too when she's next online, she does have some problems with her settings sometimes too that I know of.


1- PC/Laptop brand and model number or other device you maybe using(Eg. Ipad,Iphone,Android tablets or phones).

2- Operating system used (eg. windows 7 or 8 etc, if it's 32 bit or 64bit version)

3- Web browser you are using to access the site and it's version (eg. firefox, internet explorer, chrome, safari,netscape,opera, etc.)

4- Adobe flash player version you have installed ( http://www.adobe.com/uk/software/flash/about/ ) link will tell you version you have installed.

5- Security programs you have installed (eg. Norton security suites or virus checkers or firewall programs).

6- What your internet speed is ( www.speedtest.net ) will tell you the speed of your connection. Just post the results in reply.

7- Type of internet connection you use Wifi, cable, or mobile internet.

8- Have you made sure to update your operating system to latest patches ?

9- Are you using www.flirt4free.com to access the site or some other site ? Try www.flirt4free.com if you are I know some people have problems on other sites for some reasons.

10- Are you using the New Interface or Old Interface for the site when you have these problems ?

11- Anything else that maybe unique to your setup. Let us know.

Quote
glib123
Created by: glib123

7/7/14 @ 11:53pm (EST) |UTC - 5:00
Posts: 2

1- macbook pro retina laptop
2-os x mavericks
3-firefox
4-13.0.0.214
5-whatever it came with
6-download 24.41mbps upload 1.15mbps ping 14ms
7-cable
8-wtf?
9-yeah
10-new interface
11-
Quote
Purgatory
Created by: purgatory

7/8/14 @ 12:23am (EST) |UTC - 5:00

Okay so it's not lag you have but choppy video as you said in that room.


Running a Traceroute on Macintosh OS X

Take the following steps to run a traceroute on Macintosh OS X:

Double-click the Macintosh hard drive.
Double-click the Applications folder.
Double-click the Utilities folder.
Double-click the Network Utility icon to open the Network Utility window.
Click the Traceroute tab.
Enter a domain in the Please enter the network address to trace an internet route to field.
Click Start.



Do traceroute to this i.p 63.218.93.140 or this domain name ofms010.eqx-dc2.vs.com

Select the results, and then right-click and select Copy or press COMMAND+C to copy the text and paste the results here, so can check for you.
Quote
Derek99
Created by: derek99

7/10/14 @ 2:33pm (EST) |UTC - 5:00
Location: Living, and stranded on an island in Canada
Posts: 70,156

As I said in the chatroom that Beckalynn Hue was in, I had the lagging video, or video freezing. I use a HP desktop computer, with the Windows 7 Program, the latest Firefox Program, the latest Adobe Flash Program, and the new interface. It's fine, now, and must've been happening here on the website earlier in the week.
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