Try going to the model's profile. When you are there on the left hand side, under Profile Actions, you can click on Contact Me. There you'll be able to send the model an in site email. If you're referring to whisper while you're in the models room. You need to add a forward slash in front of your message. Example: /hello. If you have any other questions please contact customer support at customerservice@vsmedia.com
-J Quote