Forum Topics
Technical Support: Credit balance update delay
Am I the only one to notice that it takes a lot more than just 45 seconds to see the credit balance updated at the top of the page? It can take several minutes to update misleading us into thinking that we still have some credits in our wallets when we in fact have spent them all.
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Yep. The account management overview page is the one that has the most updated information for both credits and points. Sometimes when I'm in a model's room my credit amount doesn't change the whole time in the room, no matter how long that is.
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the problem is when you click on the Account page it opens in the same window, it should open in a new window.
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the problem is when you click on the Account page it opens in the same window, it should open in a new window.
If I'm in a room already, I click the favorites icon because that opens in a new window. I go to my account from there.
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If I'm in a room already, I click the favorites icon because that opens in a new window. I go to my account from there.
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Am I the only one to notice that it takes a lot more than just 45 seconds to see the credit balance updated at the top of the page? It can take several minutes to update misleading us into thinking that we still have some credits in our wallets when we in fact have spent them all.
Apologies for the inconvenience. We appreciate the feedback. I will make sure this gets looked into as soon as possible.
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Apologies for the inconvenience. We appreciate the feedback. I will make sure this gets looked into as soon as possible.
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