Forum Topics
Technical Support: Adding new payment account
Created by:
dirty_milos
9/17/18 @ 8:02am
(EST) |UTC - 5:00
Location: Belgrade, Serbia
Posts: 22
Hi! Is there any option to add a new payment account without purchasing the credits right away?
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Yes there is! When you are on the "Buy Credits" page you will see a "Add a New Credit Card" option to the right of the cards you have on file. When you click that it will ask you to fill in the new credit card info. Lastly, make sure to select $0 when choosing a package. If you are still unsure how to do this, please feel free to contact Customer Service.
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Created by:
dirty_milos
9/17/18 @ 3:12pm
(EST) |UTC - 5:00
Location: Belgrade, Serbia
Posts: 22
Oh, thank you, I didn't see that option down there.
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Created by:
arch313
9/20/18 @ 10:19pm
(EST) |UTC - 5:00
Location: US Pacific
Posts: 340
just remember even though they do not charge your credit card they put what is called a 'pre authorizaion' for two dollars against your card. So your will need some available credit on the card and that amount will be 'held' as non available for up to a week. (might be less) So if you register a gift card with $50.00 on it then next day try and buy $50.00 worth of credits it will be declined as there is only $48.00 available. After the hold expires then you can purchase the $50.00 worth of credits.
Quote
Created by:
arch313
9/20/18 @ 10:19pm
(EST) |UTC - 5:00
Location: US Pacific
Posts: 340
just remember even though they do not charge your credit card they put what is called a 'pre authorizaion' for two dollars against your card. So your will need some available credit on the card and that amount will be 'held' as non available for up to a week. (might be less) So if you register a gift card with $50.00 on it then next day try and buy $50.00 worth of credits it will be declined as there is only $48.00 available. After the hold expires then you can purchase the $50.00 worth of credits.
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