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Forums / Technical Support

Lag time
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Technical Support: Lag time
TravisCarlton
Created by: traviscarlton

4/23/19 @ 5:28am (EST) |UTC - 5:00
Posts: 137

On a few occasions, I noticed two things. During my private sessions, the things I asked the model to do happened almost 3 to 5 minutes after. The conversation was real time, but the video interaction was very lagged behind. On two occasions, I think the model thought they were on private chat and I saw them doing a show for someone else. On both occasions, the models were not aware that they were still in the public chat.
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Created by: vskurtis

4/23/19 @ 3:18pm (EST) |UTC - 5:00
Posts: 19

On a few occasions, I noticed two things. During my private sessions, the things I asked the model to do happened almost 3 to 5 minutes after. The conversation was real time, but the video interaction was very lagged behind. On two occasions, I think the model thought they were on private chat and I saw them doing a show for someone else. On both occasions, the models were not aware that they were still in the public chat.


Hello,

Can you please provide the models name and the possible time and date this happened?



Quote
Gonad9999
Created by: gonad9999

4/23/19 @ 4:18pm (EST) |UTC - 5:00
Posts: 184

I have reported this to cs on two separate occasions
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Tristan_Normand
Created by: tristan_normand

4/23/19 @ 10:36pm (EST) |UTC - 5:00
Location: Paris
Posts: 196

My first show with Sam_Black on April 21 when I could talk to him all his video responses were long after. The chat was real time, but the video was a log of 3 to 5 minutes behind. But before that, I was chatting with him, and he was doing a show with another client with him totally exposed. He was talking to me on chat but the performance was a private for another client. The other encounter was on November 4th with Axel_Harris. At first, when I clicked on his chat room, he was responding to me on the chat but what I saw was his private show with someone else and unfortunately for him, all the folks in his chat room at that time saw his private show with him in his full glory in which they got a free peep show. I know that Axel_Harris is very conscious of not exposing fully on general chat. I later had him refresh and I was able to do a private with him later on November the fourth.
Quote
Created by: vskurtis

4/24/19 @ 12:42pm (EST) |UTC - 5:00
Posts: 19

My first show with Sam_Black on April 21 when I could talk to him all his video responses were long after. The chat was real time, but the video was a log of 3 to 5 minutes behind. But before that, I was chatting with him, and he was doing a show with another client with him totally exposed. He was talking to me on chat but the performance was a private for another client. The other encounter was on November 4th with Axel_Harris. At first, when I clicked on his chat room, he was responding to me on the chat but what I saw was his private show with someone else and unfortunately for him, all the folks in his chat room at that time saw his private show with him in his full glory in which they got a free peep show. I know that Axel_Harris is very conscious of not exposing fully on general chat. I later had him refresh and I was able to do a private with him later on November the fourth.


Thank you so much, we are currently looking into this and will advise once we have the issue resolved.
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