Forum Topics
Technical Support: Featured Recorded Shows error
Created by:
freneticallycalm
5/25/21 @ 7:49am
(EST) |UTC - 5:00
Location: California, USA
Posts: 63
When a model is online, I will go into their room. Once in their room, I will click on their profile. In their profile, if they have their Featured Recorded Shows listed, I will press MORE. If I press more, it opens their ROOM in another tab. It does NOT take me to their recorded shows. When that happens, the previous room tab says the model as OFFLINE and the new room tab shows the model. This glitch prevents me from effectively accessing their Featured Recorded Shows.
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When a model is online, I will go into their room. Once in their room, I will click on their profile. In their profile, if they have their Featured Recorded Shows listed, I will press MORE. If I press more, it opens their ROOM in another tab. It does NOT take me to their recorded shows. When that happens, the previous room tab says the model as OFFLINE and the new room tab shows the model. This glitch prevents me from effectively accessing their Featured Recorded Shows.
This same issue was brought up last week in another thread down below. This was Lauren's response, hopefully they are making progress and will have resolved shortly.
VsLauren
Forum Rookie
View: My profile
Posted: 5/20, 2:11pm (EDT) | UTC - 4:00 | Post #5Back to TopReport Abuse
Hi all!
Thank you for letting us know. We are getting the "More Videos" button in the chatroom fixed. I will let you know when it is resolved.
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This same issue was brought up last week in another thread down below. This was Lauren's response, hopefully they are making progress and will have resolved shortly.
VsLauren
Forum Rookie
View: My profile
Posted: 5/20, 2:11pm (EDT) | UTC - 4:00 | Post #5Back to TopReport Abuse
Hi all!
Thank you for letting us know. We are getting the "More Videos" button in the chatroom fixed. I will let you know when it is resolved.
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Thank you for reaching out. Looks like this was reported and is being looked into, You will recieve an email with details on the issue. - JG
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This seems to have been repaired and working properly again. Thank you Lauren and team.
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More videos is still a problem for me
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Hihi All!
This has been fixed. When you click the "More Videos" button, the model's VOD page should open in a new tab. One thing to note, your browser may have cached the previous redirect. If you are still having issues with the button, try clearing your browser cache.
If you are still having issues after clearing your cache, please email Customer Service with details.
Thank you!
-Lauren Quote
This has been fixed. When you click the "More Videos" button, the model's VOD page should open in a new tab. One thing to note, your browser may have cached the previous redirect. If you are still having issues with the button, try clearing your browser cache.
If you are still having issues after clearing your cache, please email Customer Service with details.
Thank you!
-Lauren Quote
There are times when I have had to go to an outside source to access certain Models' vids that aren't listed via his profile, or even states he has any even though he does.
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