Thanks for taking the time to contact Customer Support through the forums with your question! We appreciate you bringing this to our attention, we will look into this for you and reach out shortly via email on file for some more information.
Thanks again! - EJ
Should you still have any questions, please feel free to email, live chat, call our 24/7 Customer Service Department. A representative is always available to assist you.
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Through the website's messaging / mail system you can attach a photo.
Below is a description of one of the benefits of being a VIP member vs a Premium or Basic member and it makes no mention of videos
Can Send/Receive Pictures from Models Quote