Forum Topics
Technical Support: Online notifications not working?
Created by:
mario_mathman
5/6/22 @ 4:34pm
(EST) |UTC - 5:00
Location: United Kingdom
Posts: 266
Hello there,
It has been over 18 hours since I last received an email notifying me about my favourite models being online. This is most unusual as I receive these email notifications every day. Is there a technical issue that I am not aware of? Is anyone else experiencing the same issue or any other issues on the site? Quote
It has been over 18 hours since I last received an email notifying me about my favourite models being online. This is most unusual as I receive these email notifications every day. Is there a technical issue that I am not aware of? Is anyone else experiencing the same issue or any other issues on the site? Quote
Hello thank you for reaching out to us here in the Forums today. Thank you for bringing this to our attention , we will investigate this. -CP
Quote
Hello there,
It has been over 18 hours since I last received an email notifying me about my favourite models being online. This is most unusual as I receive these email notifications every day. Is there a technical issue that I am not aware of? Is anyone else experiencing the same issue or any other issues on the site?
I had that happen once, I have 2 accounts with different emails and it stopped on both accounts at same time. I went to "Live Support" and told them of the issue. They reset my email, and notification settings and after around 18-24 hours they started working properly on both accounts. It seems I had both email accounts linked in my email settings and instead of opening them all I was just batch deleting them. I found out if you do that the system sees they've not been opened and discontinues sending them after a period of time..
This has been a few months back, and all seems to be fine with no issues unless my iPhone needs an occasional reboot because it stops receiving any emails at all.
Quote
It has been over 18 hours since I last received an email notifying me about my favourite models being online. This is most unusual as I receive these email notifications every day. Is there a technical issue that I am not aware of? Is anyone else experiencing the same issue or any other issues on the site?
I had that happen once, I have 2 accounts with different emails and it stopped on both accounts at same time. I went to "Live Support" and told them of the issue. They reset my email, and notification settings and after around 18-24 hours they started working properly on both accounts. It seems I had both email accounts linked in my email settings and instead of opening them all I was just batch deleting them. I found out if you do that the system sees they've not been opened and discontinues sending them after a period of time..
This has been a few months back, and all seems to be fine with no issues unless my iPhone needs an occasional reboot because it stops receiving any emails at all.
Quote
It happened to me that I spent a long time without buying cr, so they no longer gave me any flirt reward points, therefore I did not receive email notifications from online models, until I bought cr again, it worked again, everything was fine
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