Hi, does anyone else experience problems with the 720p HTML5 player? I noticed that sometimes (not periodically, but once in a while) the image freezes and it becomes very laggy. Sometimes the problem disappears when I reload the page.
But the very strange thing is that when I open a model's profile in a new window, then the preview playing in the little player in that window does NOT have these problems. So when I have both players open side-by-side, the little preview player shows the stream without interruptions or delays. The "actual" main player in the model's room often has a 1 second delay compared to that preview. When this problem happens, it is driving me crazy! Is anyone else having those issues too? The problem is so strange that I cannot even describe it very well. Quote

Hi, does anyone else experience problems with the 720p HTML5 player? I noticed that sometimes (not periodically, but once in a while) the image freezes and it becomes very laggy. Sometimes the problem disappears when I reload the page.
But the very strange thing is that when I open a model's profile in a new window, then the preview playing in the little player in that window does NOT have these problems. So when I have both players open side-by-side, the little preview player shows the stream without interruptions or delays. The "actual" main player in the model's room often has a 1 second delay compared to that preview. When this problem happens, it is driving me crazy! Is anyone else having those issues too? The problem is so strange that I cannot even describe it very well.

Thank you for taking the time to contact us via the forums and for bringing this to our attention. We will be reaching out to you shortly to do some troubleshooting and gather some more information. Please keep a look out for an email from us. CC
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Hi, does anyone else experience problems with the 720p HTML5 player? I noticed that sometimes (not periodically, but once in a while) the image freezes and it becomes very laggy. Sometimes the problem disappears when I reload the page.
But the very strange thing is that when I open a model's profile in a new window, then the preview playing in the little player in that window does NOT have these problems. So when I have both players open side-by-side, the little preview player shows the stream without interruptions or delays. The "actual" main player in the model's room often has a 1 second delay compared to that preview. When this problem happens, it is driving me crazy! Is anyone else having those issues too? The problem is so strange that I cannot even describe it very well.

I have found that the UL (Web RTC) player set @ 360 works best for me on Chrome, Edge & FireFox...


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