10/27/14 @ 6:48pm
(EST) |UTC - 5:00
Location: On your computer.
Posts: 175
10/28/14 @ 4:28pm
(EST) |UTC - 5:00
Location: Los Angeles, California
Posts: 404
To better understand and help you, we need more information about what you're experiencing so we can investigate the issue. If you can please provide the following:
1. Please describe in full detail the issue you are experiencing, provide a link if possible.
2. What device are you using? (computer, PC or Mac, smartphone, tablet)
3. What operating system are you using? (Windows 7, Windows 8, iOS, OS X, etc.)
4. What internet browser are you using? (Google Chrome, Firefox, Internet Explorer, Safari, etc.)
5. Do you have security programs installed on your computer? (anti-virus, firewall, etc.)
6. Your internet speed. You can find out here http://www.speedtest.net
7. Your internet connection (Wifi, ethernet cable, etc.) Quote