i received an email about my recently purchased show containing the statement:

"Your recent private show with Andre Young on July 9, 2015 has been recorded for you to enjoy again free of charge inside our VOD system!"

however, when i click on any of the links in the message or the "play" button on the show's icon, it plays for 10 seconds and then asks me to pay to continue. i have received a number of these and they all behave the same.

has anyone else received these and what am i missing about the "free" being not free.

thanks in advance,

joe
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"Your recent private show with [model x] on [date y] has been recorded for you to enjoy again free of charge inside our VOD system!"



Everyone gets this same message; it is a generic response to inform you that your private show was recorded and is now available in the system. However, only VIP members can access their own VODs without being charged. Regular premium members still need to pay to view their VODs, just as VIPs need to pay to see VODs of other models' other shows with other members.

Although this might seem like false advertising, or at least misleading information, it COULD be interpreted thus (and the problem with the English language is that reorganizing a sentence can completely change the intended meaning): "Your recent private show with [model x] on [date y] has been recorded for you {inside our VOD system} FREE OF CHARGE {to enjoy again}!"

I'm not saying that was the actual intended meaning, but it might have been.

It might also have been a holdover from when F4F began (way before I became a member) and members may have had free access to their own VODs before it became a privilege reserved for VIP members. Quote

thanks zy.

i called support about a billing question and took the opportunity to ask them about this. indeed, those are only available to VIP accounts. it was the kick in the pants i needed to upgrade my account to VIP status.

i see i can now view all the private videos i have paid for. however, those videos i paid for on models' pages are still not re-viewable, correct? i haven't been able to watch them again even with VIP status.
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thanks zy.

i called support about a billing question and took the opportunity to ask them about this. indeed, those are only available to VIP accounts. it was the kick in the pants i needed to upgrade my account to VIP status.

i see i can now view all the private videos i have paid for. however, those videos i paid for on models' pages are still not re-viewable, correct? i haven't been able to watch them again even with VIP status.



Yes, we only get to watch our own private shows for free as VIPs. All others we need to pay for as though we are premium members. This sounds fair to me, I'd say.

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...We also get to see all of the daily shows for free. They are in your VIP section. Quote