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Forums / Technical Support

refund on cancelled Group Chat
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Technical Support: refund on cancelled Group Chat
1mikeytexas
Created by: 1mikeytexas

4/26/13 @ 2:35pm (EST) |UTC - 5:00
Location: Texas (you may ask why, if you like)
Posts: 26

Lately, I have waited to the last second to join a Group Chat on my favorite performers because it seemed that the credits were not refunded if the GC did not reach the goal.

When I mentioned this, Ronnie-uk said he got his credits refunded.

How do I get the refunds?
Quote
Created by: vsjason

4/26/13 @ 2:40pm (EST) |UTC - 5:00
Posts: 9

Whenever a group chat pledge is not met or a group chat is stopped before the allotted time, the credits automatically return to your wallet. If you would like to confirm this, let us know of a specific example of a show that failed and we will take a look at it for you. Just email customerservice@vsmedia.com
Quote
1mikeytexas
Created by: 1mikeytexas

4/26/13 @ 2:48pm (EST) |UTC - 5:00
Location: Texas (you may ask why, if you like)
Posts: 26

Maybe I was mistaken. Will test it again today and let you know.
Quote
1mikeytexas
Created by: 1mikeytexas

4/26/13 @ 3:58pm (EST) |UTC - 5:00
Location: Texas (you may ask why, if you like)
Posts: 26

Must have been mistaken the other day. Performer just cancelled a Group Chat that wasn't going anywhere and the credits came back to my Wallet.
Thanks, guys!
Quote
Created by: ronnie-uk

4/26/13 @ 6:26pm (EST) |UTC - 5:00
Location: London, UK
Posts: 2,381

Mikey - good to see VS quickly confirming what I said to you after a group chat didn't meet its target today :thumbsup :)

I have taken part in lots of group chats since it was first introduced in August 2011. I have always had my pledges refunded automatically (and instantly) when the target was not met and there was no show. As a result I always pledge quickly and confidently in group chat - and hope you can now do the same :winkwink

Welcome to the forums, btw. You said you were too busy enjoying the models to bother with the forums. I can't really argue with that - hehe - although you can often find out useful things here which make the Flirt4Free experience better.

You might have a chance some time to look at the Group Chat topic which I mentioned to you. It includes comments from both members and models from the start of group chat to the present. You will find it in the Male Performer forum here:


http://www.flirt4free.com/forums/threads.php?forum_id=5&thread_id=12585&num_posts=133
Quote
1mikeytexas
Created by: 1mikeytexas

4/27/13 @ 12:10pm (EST) |UTC - 5:00
Location: Texas (you may ask why, if you like)
Posts: 26

Thanks, Ronnie. What I meant to say was that I was not aware there is a Forum until recently. I came into this whole webcam portal thru a site called JUBlive which is promoted on the JustUsBoys free website. After digging around, I found the main company that owns and operates is VS Media, Inc. in California and that they lease the content to other companies. So far I know of three: JUBlive, MHcam, and Flirt4Free. Each of these uses their own "skin" so it looks like their content. Each has a slightly different set of the features, but all carry the primary functions.

Of those three, I think that only F4F displays the link to the Forum. There may be others that I don't know about.
Quote
1mikeytexas
Created by: 1mikeytexas

4/27/13 @ 1:24pm (EST) |UTC - 5:00
Location: Texas (you may ask why, if you like)
Posts: 26

Again, Ronnie, thank you so very much for introducing me to Forum, and especially for the link to your post in the Performer category (I read all 7 pages). I really liked seeing all the great advice (I am really new here, started April 11) and the great interaction with Performers. It was all extremely helpful! (Also enjoyed the technical info, such as bandwidth and HD.)

A little off topic: I noticed several called themselves "models", which to me is "strike a pose". I prefer "performers" because they are putting on a show, some better than others.
Quote
Created by: ronnie-uk

4/27/13 @ 7:07pm (EST) |UTC - 5:00
Location: London, UK
Posts: 2,381

Thanks for the nice comments, Mikey. Always pleased to help :thumbsup :)
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