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I have credits and cannot go in show
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Technical Support: I have credits and cannot go in show
Thomasi
Created by: thomasi

5/24/13 @ 1:47pm (EST) |UTC - 5:00
Posts: 1

Can you help me.
I have buy 250credits and cannot go in show.
I have 255 credits on my account.
What is happend?
Can you help me. I pay no money for nothing
Quote
Created by: vsjason

5/24/13 @ 1:51pm (EST) |UTC - 5:00
Posts: 9

Hello,

Make sure that when you press the button to go private that you are entering your username and password correctly when it prompts you. Sometimes, the incorrect information may be autofilled in that area.

If you could provide more details about what exactly you are seeing when you try to go private, we may be able to isolate the problem. You can always email customer service at customerservice@vs.com or call us at +1-818-880-9021.
Quote
Created by: nomad_

5/24/13 @ 2:09pm (EST) |UTC - 5:00
Location: Erehwon
Posts: 1,652

Can you help me.
I have buy 250credits and cannot go in show.
I have 255 credits on my account.
What is happend?
Can you help me. I pay no money for nothing



Thomasi, make sure your credits are in the wallet and not in the bank. If the credits are in the bank you can not go into private. Transfer the credits from your bank into the wallet.
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