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Forums / Technical Support

Instant show log in
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Technical Support: Instant show log in
PeteK
Created by: petek

8/15/14 @ 12:08pm (EST) |UTC - 5:00
Location: Heart of England
Posts: 542

As this is a technical problem I am posting this in both here and News & Annoucements.
As a VIP, I have several screen names. Being logged into F4F with one of those which is my Default screen name it appears correctly against my chat in Open Room and the model sees that name.
However when I use the Instant Show log in facility that default name appears correctly TO ME against my chat in the Private Room BUT the models inform me that they do not see that name. They see the Screen Name that is associated with my billing account.
Somewhat confusing for both me and the model when they think that someone else has jumped into the show before me. Additionally what do other Users see against my chat when in Multiuser shows?
Quote
Created by: vs_scottl

8/15/14 @ 1:46pm (EST) |UTC - 5:00
Posts: 626

As this is a technical problem I am posting this in both here and News & Annoucements.
As a VIP, I have several screen names. Being logged into F4F with one of those which is my Default screen name it appears correctly against my chat in Open Room and the model sees that name.
However when I use the Instant Show log in facility that default name appears correctly TO ME against my chat in the Private Room BUT the models inform me that they do not see that name. They see the Screen Name that is associated with my billing account.
Somewhat confusing for both me and the model when they think that someone else has jumped into the show before me. Additionally what do other Users see against my chat when in Multiuser shows?


Thanks for your input. This will be resolved today (the fix has already begun propagating through the system).

After today, if you login to a show while using one of your reserved screen names your chat text will appear to the performer, and everyone else in the show, with the reserved screen name.

If you login to a show while using a name that isn't reserved the system will assign the username on your account.

The fix should be applied in all rooms withing a couple of hours of this post.
Quote
PeteK
Created by: petek

8/16/14 @ 3:14am (EST) |UTC - 5:00
Location: Heart of England
Posts: 542

Scott - Thanks for prompt action. Seems all ok now. Models now recognise me immediately.
Quote
Created by: ourjeffie

8/16/14 @ 5:17am (EST) |UTC - 5:00
Location: Brisbane Australia, home of the 2032 Olympic Games
Posts: 44,581


As a VIP, I have several screen names.

Just FYI PeteK, you don't have to be a VIP to have multiple screen names

It's good that you brought up this problem and that it was fixed promptly
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