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Forums / Technical Support

Cam Issues
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Technical Support: Cam Issues
Created by: johnjohnbc

7/26/16 @ 8:39pm (EST) |UTC - 5:00
Location: Texas
Posts: 9

I'm having trouble testing my webcam in the camtester. I've tried Chrome, Firefox, and Internet Explorer and none of them can detect my webcam. While Internet Explorer will at least list my microphone and webcam (each under the microphone and camera tabs), it still can't detect anything when I hit "Start Cam". Chrome and Firefox can't even list my cam/mic in the tabs.

I've tested my cam/mic in Skype and it works fine. Is there a common problem I might be running into that I might be able to troubleshoot?

I'm using Windows 10 and a Logitech Webcam C270 on my desktop computer.
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Created by: johnjohnbc

7/26/16 @ 8:59pm (EST) |UTC - 5:00
Location: Texas
Posts: 9

New update. I managed to get the webcam to successfully in the camtester on Internet Explorer, but still nothing in either Firefox or Chrome. Could this be a Flash Player issue?
Quote
Created by: kfinches

7/26/16 @ 9:10pm (EST) |UTC - 5:00
Posts: 169

VsTony
Created by: vstony

7/28/16 @ 12:57pm (EST) |UTC - 5:00

** REMOVED BY ADMINISTRATOR **
Quote
Derek99
Created by: derek99

8/3/16 @ 1:57pm (EST) |UTC - 5:00
Location: Living, and stranded on an island in Canada
Posts: 70,111

Usually, using whatever up to date computer programs, and Adobe Flash Player wouldn't, and shouldn't create, and cause problems.
Quote
Created by: vsashlee

8/9/16 @ 7:20pm (EST) |UTC - 5:00
Posts: 534

We are sorry to hear that you've been experiencing issues with your cam! :( When you go to the test page and see the Adobe Flash Player Settings under "Cam2Cam Tester" make sure that the "Allow" box is checked. If it's marked "Deny" then you will have trouble with your cam.
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