Forum Topics
Technical Support: Daily VIP Vods vs regular vods
Why can we playback the daily vip vods on the android system but not any other vods?
Quote
Created by:
F4F Administrator
10/16/16 @ 8:09pm
(EST) |UTC - 5:00
Location: California, USA
Posts: 3,429
Why can we playback the daily vip vods on the android system but not any other vods?
This is something we have on our list of things to improve. Technically speaking it has to do with the player that is used to playback the VODs.
Quote
This is something we have on our list of things to improve. Technically speaking it has to do with the player that is used to playback the VODs.
Quote
Unfortunately, the flash software required to run the vods does not work with android. I thought was updated a while back.
Thank you Quote
Thank you Quote
Created by:
F4F Administrator
10/18/16 @ 11:55am
(EST) |UTC - 5:00
Location: California, USA
Posts: 3,429
Unfortunately, the flash software required to run the vods does not work with android. I thought was updated a while back.
We pushed out an updated this morning to make it possible to watch your shows on devices which do not support Flash. This fix applies to shows that either (a) you have purchased a streaming pass or (b) your own shows if you are a VIP member.
There are still some older files which have not been re-encoded to the new format which adds support for these devices. Amazingly we've reprocessed about 3M shows and it still has another big chunk to go. The servers will keep churning on these until caught-up. We also have some re-encoding to do to try to improve playback quality which can be less than ideal on some older shows.
Enjoy!
Quote
We pushed out an updated this morning to make it possible to watch your shows on devices which do not support Flash. This fix applies to shows that either (a) you have purchased a streaming pass or (b) your own shows if you are a VIP member.
There are still some older files which have not been re-encoded to the new format which adds support for these devices. Amazingly we've reprocessed about 3M shows and it still has another big chunk to go. The servers will keep churning on these until caught-up. We also have some re-encoding to do to try to improve playback quality which can be less than ideal on some older shows.
Enjoy!
Quote
Created by:
jordan1985
10/18/16 @ 12:53pm
(EST) |UTC - 5:00
Location: Northeast US
Posts: 2
Now with the new format the sound is delayed and doesn't match up with the video
Quote
Thank you, you have an awesome team
Quote
Thank you PeteK 
Quote
Quote
