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Forums / Technical Support

Model rooms "connecting to video" but thumbnails play; Was on a few hours ago
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Technical Support: Model rooms "connecting to video" but thumbnails play; Was on a few hours ago
iw0uld
Created by: iw0uld

7/19/20 @ 3:01am (EST) |UTC - 5:00
Posts: 2

Subject says it all. I was on a few hours ago, but now no model's room connects. All their thumbnails play just fine but whenever I try to enter a room it's just a constant "connecting to video" and nothing else!
Quote
Created by: vscustomerservice

7/19/20 @ 4:17am (EST) |UTC - 5:00
Posts: 852

We would suggest clearing your cookies and cache for our site or using a different browser to see if this fixes the problem.
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MidPacificVulcan
Created by: midpacificvulcan

7/19/20 @ 9:07pm (EST) |UTC - 5:00
Posts: 782

We would suggest clearing your cookies and cache for our site or using a different browser to see if this fixes the problem.


Clearing cache and changing browsers does not fix the problem.
Quote
Created by: vsashlee

7/20/20 @ 1:59pm (EST) |UTC - 5:00
Posts: 534

Is this still happening for you guys?
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MidPacificVulcan
Created by: midpacificvulcan

7/20/20 @ 7:04pm (EST) |UTC - 5:00
Posts: 782

What has been happening to me for a week or two is that if am in the opening screen and I ctrl-click to open a room in a new tab, it won't open. Strangely, if I am in the opening screen and I right click and choose open in new tab from the menu, it opens.

Even more strangely, if I ctrl-click a room at the bottom of the forums, it will open.
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