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Forums / Technical Support

Can to cam not work ppppppp
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Technical Support: Can to cam not work ppppppp
john191045
Created by: john191045

4/26/23 @ 9:05am (EDT) | UTC - 4:00
Posts: 1

Go live not working
Quote
Created by: vscustomerservice

4/26/23 @ 1:52pm (EDT) | UTC - 4:00
Posts: 820

Hello. Thank you for contacting us via the forums. In order to properly assist you, we will email you to gather more information. Thank you! - AL
Quote
Created by: mario_mathman

4/26/23 @ 5:43pm (EDT) | UTC - 4:00
Location: United Kingdom
Posts: 247

I have been experiencing issues for the last 2 weeks but customer services have been most unhelpful. They keep saying it is the new normal!
I now have to always test my camera every time I want to use cam2cam in a show then when I go to live cam2cam a long messages appears and a few seconds later the models are able to see me.
There were technical glitches on the site around 2 weeks ago and since then I have not been able to use cam2cam as smoothly as I did beforehand. I used to be able to launch my cam2cam as soon as I entered a private show connecting to the models immediately (without doing a test run first). However, now when I enter the private show, I need to test my camera first which wastes quite a bit of time.
Quote
Created by: sirlickslot69

4/27/23 @ 10:50pm (EDT) | UTC - 4:00
Location: Southeastern USA
Posts: 641

I have been experiencing issues for the last 2 weeks but customer services have been most unhelpful. They keep saying it is the new normal!
I now have to always test my camera every time I want to use cam2cam in a show then when I go to live cam2cam a long messages appears and a few seconds later the models are able to see me.
There were technical glitches on the site around 2 weeks ago and since then I have not been able to use cam2cam as smoothly as I did beforehand. I used to be able to launch my cam2cam as soon as I entered a private show connecting to the models immediately (without doing a test run first). However, now when I enter the private show, I need to test my camera first which wastes quite a bit of time.


It's not connecting for me at all tonight.. 🤬🤬🤬🤬🤬🤬 i sent Live Support a screenshot and they sent it up to tech team..
Maybe they'll get fixed quick, but ruined my night tonight... BTW is on pc all browsers, and iPhone also..
:mad :mad :mad :mad :mad
Quote
Kosmo17
Created by: kosmo17

4/28/23 @ 12:47am (EDT) | UTC - 4:00
Posts: 1

Not working in private/multi shows for me either. :helpme
Quote
Created by: wankinwilly

4/28/23 @ 8:55am (EDT) | UTC - 4:00
Location: East Coast USA
Posts: 9

Not working in private/multi shows for me either. :helpme


Still not working for me on pc all browsers of iPhone.

Quote
Created by: sirlickslot69

4/28/23 @ 12:21pm (EDT) | UTC - 4:00
Location: Southeastern USA
Posts: 641



Still not working for me on pc all browsers of iPhone.




Just completed 2 short c2c shows, worked okay in show and open chat also., Maybe no more issues. :thumbsup :thumbsup :thumbsup 🤫🤫🤫

Quote
Created by: purple_paradise

4/29/23 @ 7:53pm (EDT) | UTC - 4:00
Location: USA
Posts: 40

I have issues with two of my browsers where the model never gets notified that I turned my C2C on.

I decided to dedicate my chrome browser to this site. So, I cleared all my cache data and cookies, and removed any extensions that don't pertain.

I have not had a problem here since other than sometimes a random disconnect, which is usually model / server side, not me.

Just a thought -- Try a "cleaned" browser, or even try once in a Private / InPrivate / Incognito mode window to see if that helps with the C2C.
Quote

ALERT: Upgrade your browser

We are no longer supporting this browser.

You are currently using Safari version 9 (2015) or earlier, which will have problems with our players. We will no longer be supporting Safari version 9, please upgrade to Chrome, Edge or FireFox. If you have further questions please see Customer Support.

You are currently using Internet Explorer 11 (2013) or earlier, which will have problems with our players. We will no longer be supporting Explorer 11, please upgrade to Chrome, Edge or FireFox If you have further questions please see Customer Support

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