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Forums / Technical Support

How to rename my own recorded shows
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Technical Support: How to rename my own recorded shows
Created by: ravi_g

10/22/14 @ 12:41am (EST) |UTC - 5:00
Location: Sunrise City
Posts: 111

Team,

Just want to know if I can rename my own recorded shows. I dont seen option to do that. How can I rename my recorded shows?
Quote
Created by: vs_beverly

10/22/14 @ 11:47am (EST) |UTC - 5:00
Location: Los Angeles, California
Posts: 404

Team,

Just want to know if I can rename my own recorded shows. I dont seen option to do that. How can I rename my recorded shows?


You can customize titles/descriptions for your recorded shows. Click on the VOD you wish to customize, then click on the blue banner that says 'Customize your Content!' if approved we will give you 5 free credits.
Quote
Created by: dan_in_florida

10/22/14 @ 7:13pm (EST) |UTC - 5:00
Location: Sunny South Florida - with a REALLY cool car :-)
Posts: 1,501



You can customize titles/descriptions for your recorded shows. Click on the VOD you wish to customize, then click on the blue banner that says 'Customize your Content!' if approved we will give you 5 free credits.

I've tried to do just that on several occasions, but it never allowed me to, finally just gave up trying :'(

Quote
zyxwv098
Created by: zyxwv098

10/22/14 @ 8:11pm (EST) |UTC - 5:00
Posts: 881


I've tried to do just that on several occasions, but it never allowed me to, finally just gave up trying :'(


There are certain conditions that need to be met. The title must be 3-6 words in length, and the description a minimum of 25...and certain words are almost guaranteed to get the attempt at titling the VOD rejected.
Quote
Created by: ravi_g

10/22/14 @ 9:23pm (EST) |UTC - 5:00
Location: Sunrise City
Posts: 111

I clicked on VOD..but I dont see any blue banner there which says "Customize your content"....

Is it that this feature is only for VIP members....bcoz my VIP membership got expired 2 days back....
Quote
Created by: ravi_g

10/26/14 @ 7:05am (EST) |UTC - 5:00
Location: Sunrise City
Posts: 111

I have tries to rename the VOD using Customize content banner....but nothing seems to be working...

I did it on 2 VOD....but still nothing has changed... Rename not working properly
Quote
zyxwv098
Created by: zyxwv098

10/26/14 @ 7:20am (EST) |UTC - 5:00
Posts: 881

I have tries to rename the VOD using Customize content banner....but nothing seems to be working...

I did it on 2 VOD....but still nothing has changed... Rename not working properly


First, I do not think it is restricted only to VIP members.

Second, it takes time for the VOD to be renamed. The title and the description need to be approved, so it may take several hours--maybe even an entire day--for the renaming to take effect. And if the approval is done by actual readers rather than complex algorithms, well, it is the weekend so there might not be anyone there to read and approve.

Third, did you make a title 3-6 words in length, and a description a minimum of 25 words? And in both cases, did you avoid using prohibited terms?

Fourth, after submitting the name and description for approval, did the blue banner reappear above the VOD? If no, then it is probably going through the approval process. Should the banner reappear in a few hours (or the next day), then the chances are that it was not approved and you might try again.
Quote
Created by: ravi_g

10/26/14 @ 8:38am (EST) |UTC - 5:00
Location: Sunrise City
Posts: 111

Ater renaming the VOD....the banner never goes off....it still remains as it is.

Yes, my title is 5 character and description less that 25 characters... It been over 24 hours I have renamed but still no luck..
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