Forum Topics
Technical Support: Show Fullscreen Issue
I've been having trouble viewing my recorded shows in fullscreen mode. The Daily VOD goes to fullscreen just fine, but when I put my own recorded private shows into fullscreen, the video simply moves to the top portion of the screen (at about the same size as the video image before) and usually cuts off a bit of the top of the video. I've tried this in Chrome and Firefox and it does the same thing in both. Is there a fix for this?
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Thanks for letting us know. We'll look into this issue right away.
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I had the issue on my mac. The solution was to hold down the left click mouse while selecting the full screen mode, and then move the pointer an inch or two away from that spot, then release the left click button and, voila, full screen mood. Sounds crazy but that's what I find to work. Good luck guys, it was a real annoyance before I figured that out.
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PaulJ99 & avidtom - Are you using a PC or MAC when you guys experience the issue?
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I am having a similar issue and I am using a PC
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I am having a similar issue and I am using a PC
Thanks for letting us know. We are working on it now.
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Thanks for letting us know. We are working on it now.
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PaulJ99 & avidtom - Are you using a PC or MAC when you guys experience the issue?
I am using a PC. Thanks for looking into it.
PaulJ99 & avidtom - Are you using a PC or MAC when you guys experience the issue?
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I am using a PC. Thanks for looking into it.
PaulJ99 & avidtom - Are you using a PC or MAC when you guys experience the issue?
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The issue should be resolved now. Also, if you click the full screen button your original browser size needs to be maximized so you can see the full video size. Please let us know if you run into anymore issues. Thanks everyone for reporting this issue.
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The issue should be resolved now. Also, if you click the full screen button your original browser size needs to be maximized so you can see the full video size. Please let us know if you run into anymore issues. Thanks everyone for reporting this issue.
Unfortunately, it still doesn't seemed fix. I tried multiple videos in multiple browsers (all maximized). The Daily VODs still work fine, but my own shows still don't.
The issue should be resolved now. Also, if you click the full screen button your original browser size needs to be maximized so you can see the full video size. Please let us know if you run into anymore issues. Thanks everyone for reporting this issue.
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Unfortunately, it still doesn't seemed fix. I tried multiple videos in multiple browsers (all maximized). The Daily VODs still work fine, but my own shows still don't.
The issue should be resolved now. Also, if you click the full screen button your original browser size needs to be maximized so you can see the full video size. Please let us know if you run into anymore issues. Thanks everyone for reporting this issue.
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Unfortunately, it still doesn't seemed fix. I tried multiple videos in multiple browsers (all maximized). The Daily VODs still work fine, but my own shows still don't.
Thanks for letting us know. We're looking into this now.
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Unfortunately, it still doesn't seemed fix. I tried multiple videos in multiple browsers (all maximized). The Daily VODs still work fine, but my own shows still don't.
JohnJohnBC - Unfortunately, it is working on our end and we're unable to identify the issue. Can you email Customer Support at customersupport@flirt4free.com with a screenshot so they can further investigate the issue, please? Thanks.
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Unfortunately, it still doesn't seemed fix. I tried multiple videos in multiple browsers (all maximized). The Daily VODs still work fine, but my own shows still don't.
JohnJohnBC - Unfortunately, it is working on our end and we're unable to identify the issue. Can you email Customer Support at customersupport@flirt4free.com with a screenshot so they can further investigate the issue, please? Thanks.
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This problem has never been fixed by f4f. Can you please do something to rectify it. I am using a PC laptop.
We apologize for the inconvenience. Can you please email customersupport@flirt4free.com with a screenshot so we can further investigate the issue? Thanks
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We apologize for the inconvenience. Can you please email customersupport@flirt4free.com with a screenshot so we can further investigate the issue? Thanks
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