Forum Topics
Technical Support: Video tags
Why the heck do I keep getting an error that my description is not 60 characters or more when clearly it is? So frustrating when I write a good tag and it errors out with this annoying message.
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Hello! Thank you for contacting us via the forums. We apologize that you're having difficulty completing descriptions on videos. Please provide a screenshot so we can look into this a bit further. In the meantime, also please clear the cookies and cache on the browser that you are using and/or try using a different device. Phone: 1-800-685-9236 Email: CustomerService@vsmedia.com -AL
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Created by:
zen-in-my-happy-place
10/7/20 @ 11:24pm
(EST) |UTC - 5:00
Location: In Heaven
Posts: 47
Hello! Thank you for contacting us via the forums. We apologize that you're having difficulty completing descriptions on videos. Please provide a screenshot so we can look into this a bit further. In the meantime, also please clear the cookies and cache on the browser that you are using and/or try using a different device. Phone: 1-800-685-9236 Email: CustomerService@vsmedia.com -AL
So cache cleared and followed your suggestion. This is why it is so frustrating to tag a video. You want more people to tag videos? Don't make it impossible for them to accomplish this. Example below
Error, "Video description must be at least 60 characters"
Tag that I have for video description, "Arina & Nura have fun licking their nipples, masturbating until they cum. They may seduce you into wanting more."
How is that not more than 60 characters? Very annoying when you have someone that wants to contribute and is limited by technical difficulties. So what is your suggestion on this?
At this point I'm fed up with tagging videos. What is the point if I never know if they are going to go through.
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So cache cleared and followed your suggestion. This is why it is so frustrating to tag a video. You want more people to tag videos? Don't make it impossible for them to accomplish this. Example below
Error, "Video description must be at least 60 characters"
Tag that I have for video description, "Arina & Nura have fun licking their nipples, masturbating until they cum. They may seduce you into wanting more."
How is that not more than 60 characters? Very annoying when you have someone that wants to contribute and is limited by technical difficulties. So what is your suggestion on this?
At this point I'm fed up with tagging videos. What is the point if I never know if they are going to go through.
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Thank you for the details Zen-In-My-Happy-Place!
We are looking into this issue. We will post on here once resolved. Quote
We are looking into this issue. We will post on here once resolved. Quote
This issue is still persistent even a year later. I am facing the same issue on video tagging - the error of 60 characters keeps coming up and it really is frustrating as it make it impossible to tag. I hope F4F will look into this
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Thank you for contacting us via the forums. We have reached out to you directly for some more information regarding the issue your experiencing. Please keep a look out for our email so we can work together to get this fixed for you asap. CC
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This has been resolved. Please let us know if you experience any other issues.
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