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Forums / Technical Support

"your device is no longer connected to the model"
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Technical Support: "your device is no longer connected to the model"
jonathin_rico
Created by: jonathin_rico

5/12/21 @ 3:44pm (EDT) | UTC - 4:00
Posts: 2

Tried on two models in private, using updated FeelConnect app and Titan 1.1

Made sure only 1 QR code was scanned and connected in app. Still not working. I'm also in incognito mode in chrome
Quote
Created by: vscustomerservice

5/12/21 @ 3:52pm (EDT) | UTC - 4:00
Posts: 836

Hello thanks for reaching out to us in the Forums. We will need to ask a few questions and we will reach out to you in an email to help you. -CP
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jonathin_rico
Created by: jonathin_rico

5/12/21 @ 6:00pm (EDT) | UTC - 4:00
Posts: 2

Thank you for the help, turns out it was because I was in Incognito Mode in chrome. So let that be a lesson for everyone on their browser: don't use incognito mode lol
Quote

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