10/16/16 @ 2:38pm
(EST) |UTC - 5:00
Location: USA/ NORTH CAROLINA
Posts: 90
10/16/16 @ 10:02pm
(EST) |UTC - 5:00
Location: USA/ NORTH CAROLINA
Posts: 90
Also Desmond Diamond Vip daily vod Recorded Shows from Sunday, October 9, 2016 Starts then stopsStops andspins never able to rate a VOD , WE CANT watch , just sayin
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This still happening with me, last 4 privates continually buffering without progressing to video. All previous privates work as before. Getting frustrating.
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10/21/16 @ 1:25am
(EST) |UTC - 5:00
Location: Centurion, South Africa or lensflair.info
10/21/16 @ 8:25pm
(EST) |UTC - 5:00
Location: USA/ NORTH CAROLINA
Posts: 90
10/24/16 @ 10:03am
(EST) |UTC - 5:00
Location: California, USA
Posts: 3,429
1. Backlog. Importing all of the backlogged recordings is almost complete, we hope to have that done today/tomorrow.
2. Images. The system is reprocessing thumbnail images for any that were broken, this should get caught up quickly.
3. Unable to Play. Some of these were caused by a file naming issue which should be addressed if it isn't already. There are a handful of about 1,500 videos out of 90,000 that were backlogged which were lost during the processing. Once these are identified they will be removed from the archive.
Will post more updates when we have them.
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10/24/16 @ 5:52pm
(EST) |UTC - 5:00
Location: United States
Posts: 571
We definitely understand your frustration here, this is where we are at:
1. Backlog. Importing all of the backlogged recordings is almost complete, we hope to have that done today/tomorrow.
2. Images. The system is reprocessing thumbnail images for any that were broken, this should get caught up quickly.
3. Unable to Play. Some of these were caused by a file naming issue which should be addressed if it isn't already. There are a handful of about 1,500 videos out of 90,000 that were backlogged which were lost during the processing. Once these are identified they will be removed from the archive.
Will post more updates when we have them.
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I not participating again until I get a satisfactory response other than a generic response from Customer Service. Quote
I not participating again until I get a satisfactory response other than a generic response from Customer Service.
Hello Lancelot5910, I will be reaching out to you personally via email. Quote
