Hi, I entered in a multiuser show and the sound of the room didn't work, other users can listen the model. I didn't waste many credits.. but just want to tell about the problem. Quote

Hello,

We apologize for the inconvenience. The credits have been refunded to your account. I will forward this issue over to be reviewed. Please also try the following:



Log out, clear your cache and refresh your web browser (you can find instructions by searching the internet on how to do this).



We also highly recommend using Mozilla Firefox or Google Chrome. You can download it here:



https://www.mozilla.org/en-US/firefox/new/



https://www.google.com/chrome/



Please make sure you have the latest version of Adobe Flash Player installed on your computer system. You can download the latest version by visiting:



https://get.adobe.com/flashplayer/

Should you still have any questions, please feel free to The call our 24/7 Customer Service Department at 800-685-9236. A representative is always available to assist you.
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I tried to enter with other browser (Mozilla) with clean cache and I still have problem.. the model told me that she need reconnect.. Quote

Thanks for the support.. just look that the problem is not mine.. others room don't have problem.. Quote