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Forums / Technical Support

Powerboost rewards not working?
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Technical Support: Powerboost rewards not working?
userguest1234
Created by: userguest1234

9/7/18 @ 12:17pm (EST) |UTC - 5:00

Hi,

I have just noticed that I have been in a couple of performers rooms for well over an hour, but for some reason I haven't received the boost points that are associated with that?

Is this a site wide issue, or is something not right with my account?

Model's Chat Room
Earn 60 points for being in a specific model's chat room for 60 consecutive minutes. Limit once per day.

Any help would be amazing! Thanks
Quote
Created by: vschristianne

9/7/18 @ 12:30pm (EST) |UTC - 5:00
Posts: 43

Hello

Thank you for contacting us. I have reviewed your account which I do see points accumulating for "Models chat Room on 9-6-18 or are you referring to today.
Quote
userguest1234
Created by: userguest1234

9/7/18 @ 12:37pm (EST) |UTC - 5:00

Hello,

Thanks for replying! It is from today? That is what is weird, as yesterday it was fine, but today I haven't seen any points added at all?
Quote
userguest1234
Created by: userguest1234

9/7/18 @ 12:38pm (EST) |UTC - 5:00

I've just checked, and I haven't even had the points from starting a new forum thread?

New Forum Thread
Earn 10 points for each new forum thread created. Max once per day.

I feel like it's something to do with the account, but maybe I am wrong! Thank you for checking it out!
Quote
Created by: vscynthia

9/8/18 @ 7:02pm (EST) |UTC - 5:00
Posts: 53

Thank you for providing us with this information and bringing it to our attention. We will reach out to you directly to discuss your account further as it is an account issue and not site wide. Please keep an eye out for an email from us shortly :thumbsup
Quote
userguest1234
Created by: userguest1234

9/9/18 @ 9:15am (EST) |UTC - 5:00

Thanks gang!

All sorted, got your email, everything back on track!

Cheers again :D
Quote
Derek99
Created by: derek99

9/9/18 @ 11:20am (EST) |UTC - 5:00
Location: Living, and stranded on an island in Canada
Posts: 70,089

Sometimes, when, and if something like that does happen, it wouldn't show right away, immediately, and can take a little bit of time for it to do so.
Quote

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