Forum Topics
Technical Support: C2C freezes every few minutes
Whether using the beta or not, on a Macbook Pro with Mac OS X 10.4 (latest update) and Google Chrome (latest update), my C2C video freezes every few minutes. The model can still hear me but there's no motion in the video.
Stopping and restarting my camera fixes it for a few minutes until it happens again. I have tried selecting Flash, HLS, and HTML5 players, and that has no affect. :/
Is this a known issue? Is there a fix?
-- LovableLarry Quote
Stopping and restarting my camera fixes it for a few minutes until it happens again. I have tried selecting Flash, HLS, and HTML5 players, and that has no affect. :/
Is this a known issue? Is there a fix?
-- LovableLarry Quote
Thank you for contacting and bringing this to our attention. I will forward this over to the appropriate department to look further into and contact you via email regarding any new updates.
-CT Quote
-CT Quote
i have the same issue
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i have the same issue
Thank you for reporting this. We are aware of the issue and are currently looking into it.
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Thank you for reporting this. We are aware of the issue and are currently looking into it.
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i had the same issue but it all went when i upgraded my upload speed
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