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Forums / Technical Support

BUG: TIPPING NOT WORKING!
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Technical Support: BUG: TIPPING NOT WORKING!
graybearphx
Created by: graybearphx

10/6/19 @ 12:25pm (EST) |UTC - 5:00
Location: Phoenix, Arizona
Posts: 569

In room of my favorite model, I tried to tip him, got a "Please wait while we process the current tip" response. and NO tip registered. A few seconds later, "Transaction timed out, Try again." Same result, over and over.

Model was in a Party chat, which failed due to lack of tips. As it turned out, people WERE trying to tip, but were unsuccessful, with the same error messages as above. After Party timed-out, model asked one of the users to tip 10, and got the same result.

I went to another model's room, and tried to tip (I don't think I had EVER tipped this model before.) Same result as above. I could not tip! (Yes, have lots of credits available.)

Called tech support. They said it was a SYSTEM WIDE problem, affecting SOME models and SOME users. They have identified what it is, and are trying to fix it. Not a big comfort to models who are losing an entire day of tips because of this.
Quote
Created by: vscustomerservice

10/6/19 @ 12:31pm (EST) |UTC - 5:00
Posts: 853

Thank you for reporting this issue via the forums. We apologize for any inconvenience you received and thank you for your patience while we worked to resolve this issue.

This issue has been resolved! CC If you continue to experience this problem please contact us directly via Live Support, Email customerservice@flirt4free.com or by calling 1-800-685-9236 option 2
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