4/8/20 @ 2:48am
(EST) |UTC - 5:00
Location: California, USA
Posts: 63
I tried to post a review on Eluan Jeunet's page just to see if I missed something. The same thing happened. It just took me back to the front page with no confirmations.
Now it's Wednesday (midnight) and neither review was posted. I was waiting to be sure it was just due to limited staffing during this sequestration time. However, due to the time lag and the odd switching to the front page with no confirmation, I think there might be a glitch in the new system.
Can someone please look into this? Quote
We are seeing reviews come through. Try clearing your cache and cookies and see if that works. You can also contact us at CustomerService@flirt4free.com email for additional troubleshooting steps.-AK Quote
4/8/20 @ 4:43am
(EST) |UTC - 5:00
Location: California, USA
Posts: 63
We are seeing reviews come through. Try clearing your cache and cookies and see if that works. You can also contact us at CustomerService@flirt4free.com email for additional troubleshooting steps.-AK
This is not a cache issue. I think you tragically misunderstood what I said. Please re-read it carefully. Quote
You brought up a great suggestion! I will definitely have a confirmation added to the page when you leave a review. Will follow up with you once that is done.
Going forward, if you still experience issues leaving reviews just let us know. Quote
4/8/20 @ 11:51pm
(EST) |UTC - 5:00
Location: California, USA
Posts: 63
Good call. I just reattempted it today just a couple minutes ago. I saved the text of the reviews on a TEXT application on my computer. I had the same result. There was no confirmation and it bumped me back to the main page. This might be related to the New Version vs the Classic Version. I've noticed few reviews in the past couple weeks.
Just a thought. Thanks for the feedback. Quote
It might also link in to another post on here about the review ratings and numbers not working correctly? Potentially the whole review system is glitched with new vs classic? I think it was Graybearphx (sorry if its wrong) who noticed that the number of reviews in the past 90 days seemed to always match the review figure (5stars = 5 reviews, 4stars = 4 reviews etc...) even if the person only had 3 reviews in the last 120 days!
Hopefully someone in IT can have a look!! we have tried turning it off and on again ... now its over to you ;) thanks guys!! Quote
@DomRLover - We are currently looking into this to make sure the reviews are posting correctly. Your patience is greatly appreciated. Thanks! Quote
4/9/20 @ 3:19pm
(EST) |UTC - 5:00
Location: California, USA
Posts: 63
@DomRLover - We are currently looking into this to make sure the reviews are posting correctly. Your patience is greatly appreciated. Thanks!
Thanks Ashlee!
Thanks Dom!
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4/10/20 @ 10:07pm
(EST) |UTC - 5:00
Location: California, USA
Posts: 63
Just keep everyone updated. Quote
Thanks! Quote
Thank you for your quick reply! We will continue to investigate.
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4/20/20 @ 6:59pm
(EST) |UTC - 5:00
Location: California, USA
Posts: 63
Hi FreneticallyCalm! We are still looking into it. Thank you for your patience!
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