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Forums / Technical Support

I keep getting logged out
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Technical Support: I keep getting logged out
Created by: dannigirl73

9/23/17 @ 9:24am (EST) |UTC - 5:00
Location: Australia
Posts: 53

I keep getting logged out of the site for some reason and its really annoying, it was all good until yesterday when I noticed it
Quote
VsJordan
Created by: vsjordan

9/23/17 @ 9:27am (EST) |UTC - 5:00
Posts: 3

Hello,

Thank you for contacting us. Do you receive any error messages when this occurs? Please try the following:

Log out, clear your cache and refresh your web browser (you can find instructions by searching the internet on how to do this).

We also highly recommend using Mozilla Firefox or Google Chrome. You can download it here:

https://www.mozilla.org/en-US/firefox/new/

https://www.google.com/chrome/

Please make sure you have the latest version of Adobe Flash Player installed on your computer system. You can download the latest version by visiting:

https://get.adobe.com/flashplayer/

Should you still have any questions, please feel free to The call our 24/7 Customer Service Department at 800-685-9236. A representative is always available to assist you.
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dragontattoo07
Created by: dragontattoo07

9/23/17 @ 9:40am (EST) |UTC - 5:00
Posts: 10

no error message, just I was logged in and after a period of inactivity I went to go and join my fave model's room and saw I had been logged out and Im already using Google Chrome so dont know why its happening but will follow your steps
Quote
M999
Created by: m999

9/23/17 @ 6:25pm (EST) |UTC - 5:00

I am getting this on two computers and one mobile device. One computer with Firefox, a new computer with Edge and a smart phone with Chrome. All are logging me out. In addition Any sort/filter I request for the model list on the main page on within a room is reset every time I change rooms. In addition on Firefox when I enter a room I get a grey screen for about 10 seconds and then it starts downloading and I get the message most every time that it is taking too long to download. I have checked my download speed and it is generally in excess of 200mbps, so I don't think that is the problem. Again, this is across multiple devices and it started two days ago.
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Created by: arch313

9/24/17 @ 4:44am (EST) |UTC - 5:00
Location: US Pacific
Posts: 340

I was seeing stuff like this when I would open a page on the site not in https:// so I have had to go through and clear out book marks and recreate. also my auto fill would default to when it was created and was in http (not secure) and once I got a non secure page open all sort of strange things happened include getting logged out and not being able to log in. So you need to recreate your bookmarks and watch if you see a window open with out the secure then you can just add https:// in the address bar and reopen.
Quote
Created by: male4622

9/30/17 @ 3:43pm (EST) |UTC - 5:00
Location: United States
Posts: 571

Same thing is happening to me. I also am on Google Chrome.
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Created by: twixel

9/30/17 @ 3:47pm (EST) |UTC - 5:00
Location: California
Posts: 909

Same here, and I have to relog multiple times just to add a forum post
Quote
Brett025
Created by: brett025

9/30/17 @ 10:47pm (EST) |UTC - 5:00
Posts: 1,170

I was seeing stuff like this when I would open a page on the site not in https:// so I have had to go through and clear out book marks and recreate. also my auto fill would default to when it was created and was in http (not secure) and once I got a non secure page open all sort of strange things happened include getting logged out and not being able to log in. So you need to recreate your bookmarks and watch if you see a window open with out the secure then you can just add https:// in the address bar and reopen.

You are right it has to do with the change to https instead of http. Just retype https://www.flirt4free.com and you will remain logged in as usual. Make sure when returning to the site you use the https link.

Quote
Created by: male4622

9/30/17 @ 11:24pm (EST) |UTC - 5:00
Location: United States
Posts: 571


You are right it has to do with the change to https instead of http. Just retype https://www.flirt4free.com and you will remain logged in as usual. Make sure when returning to the site you use the https link.




That's a pain in the ass.

:twocents
Quote
Created by: 640509040147

10/3/17 @ 12:01am (EST) |UTC - 5:00
Location: NY
Posts: 1,265

This is happening a lot more frequently when trying to sort through new Director's Vault. It's tedious having to log back in every three minutes
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