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Forums / Technical Support

Lost Credits after Private Negotiated Show Ended
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Technical Support: Lost Credits after Private Negotiated Show Ended
Lucky_Leftee
Created by: lucky_leftee

10/19/19 @ 11:32pm (EST) |UTC - 5:00

I lost 4500 Credits after I negotiated a 60 minute show with Freddy_McQueen and the show showed me outside of my own private. I need your help. This happened around 10:15 PM CST
Quote
Created by: vscustomerservice

10/19/19 @ 11:34pm (EST) |UTC - 5:00
Posts: 849

Hello,

Thank you for taking the time to contact us via the forums. We will reach out to you directly. Please keep a look out for an email from us. CC
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Lucky_Leftee
Created by: lucky_leftee

10/19/19 @ 11:39pm (EST) |UTC - 5:00

Another model was inside the room and joking with him at the beginning of the private show. What the heck, is that appropriate? Maybe that's how I got ejected from my own private.
Quote
Created by: arch313

10/20/19 @ 8:36pm (EST) |UTC - 5:00
Location: US Pacific
Posts: 340

from what I have seen if the performer kicks the user out or ends the pvt then the unused amount is returned to your account, but if you end the show or there is a network connection problem that causes the show to end then you lose all the agreed to credits, It is usually not a problem as you can just contact support and they will refund the unused portion. (though it does suck to get a nice long pvt interrupted) I did have one time where I was literally suck in a pvt (I think it was an offer it has been a long time) but I could not enter a new pvt as it would say I was already in a show. had to get support to 'kick' me out of what ever state the account was in as nothing I did worked. If you know the model and they agree what I do this, what I do is offer to do show for 1 minute at X CPM. then after that first minute the show continues on at the agreed to price but the model has to know you and trust you that you will live up to your part of the deal. but this way if you get kicked out not a big deal you can just make offer again when the performer room comes back on line.
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serek56
Created by: serek56

11/30/19 @ 3:05am (EST) |UTC - 5:00

I also had this problem a few hours ago, I made an appointment with a model for a cumshot show and in the last minutes, as he was about to shoot, he threw me out. Am I entitled to a refund of this failed show?
I will add that the film was not saved from this show as it always happens and I do not have the right of free access for 24 hours :(
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