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Forums / Technical Support

"Sugested for you" section on VOD page broken.
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Technical Support: "Sugested for you" section on VOD page broken.
SpiralOut
Created by: spiralout

7/14/20 @ 8:11pm (EDT) | UTC - 4:00
Posts: 2

The "suggested for you" section on VOD main page used to show a list of models added to favorites with vod, now every time you click on "next" page shows a list with thumbnails labeled as "undefined", also there are a lot less pages than it used to which I suppose means there are still problems with the list of favorite models.
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Created by: vs_jamie

7/14/20 @ 9:22pm (EDT) | UTC - 4:00
Location: CA
Posts: 2,326

Thanks for letting us know, we'll get this taken care of.
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VsLauren
Created by: vslauren

7/14/20 @ 11:47pm (EDT) | UTC - 4:00

This has been resolved.
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SpiralOut
Created by: spiralout

7/15/20 @ 3:12am (EDT) | UTC - 4:00
Posts: 2

This has been resolved.


Thank you for the quick response but unfortunately there are still a couple of issues, now when you click "next" it shows the correct image thumbnail but starting on page 2 when you click on the models name or image it redirects you to the main VOD page this is because the url is missing a "/" currently it looks like this "flirt4free.com/videos/girlsmodels/" where it should be like this "flirt4free.com/videos/girls/models/". The second issue is that in this same section "suggested for you" apparently now only shows active models where in the past it also included non active models I was hoping to see all models on my favs that have vod like it used to if possible. Thanks
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xxcali-lauxx
Created by: xxcali-lauxx

7/16/20 @ 9:03pm (EDT) | UTC - 4:00
Posts: 57

Hi SpiralOut!

Thanks for reaching out to us with more information! We have reviewed the Suggested for You page in our VOD section and are seeing both active and inactive models that have VOD in that section. The links have been fixed.

If you are continuing to have these issues, can you reach out to customer service with some screenshots? That would help us narrow down the issues. Thank you!
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Agamotto
Created by: agamotto

7/18/20 @ 3:42am (EDT) | UTC - 4:00
Posts: 2

Hi SpiralOut!

Thanks for reaching out to us with more information! We have reviewed the Suggested for You page in our VOD section and are seeing both active and inactive models that have VOD in that section. The links have been fixed.

If you are continuing to have these issues, can you reach out to customer service with some screenshots? That would help us narrow down the issues. Thank you!


thank you for the update, unfortunately the issue still persist, I could provide screenshots, but I can tell you that on the "suggested for you" section I used to have over 40 pages, now there is only 18, If I type the url of the vod page of a model that used to be there, their videos show up normally but if I try to re-add the model as a favorite, clicking on the heart button does nothing. it is strange because if I go to my favorites page they are all there but only a few on the "suggested for you" vod section.
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