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Forums / Technical Support

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Technical Support: Notifications
Yorkie41
Created by: yorkie41

5/23/21 @ 3:49am (EST) |UTC - 5:00
Posts: 518

I have had no notifications in the bell symbol on the header bar for a few days now, is there a fault at my end or at yours?
Quote
Created by: vscustomerservice

5/23/21 @ 4:26am (EST) |UTC - 5:00
Posts: 850

We did not find any issues with the notifications on your account if the issue persists please contact us via email or live chat.
Quote
Created by: nystingray

5/23/21 @ 10:38am (EST) |UTC - 5:00
Posts: 870

I have had no notifications in the bell symbol on the header bar for a few days now, is there a fault at my end or at yours?


Now that this has been brought up, it seems it's been a while since I received any chat notifications via the bell. I'm tempted to say it has been quiet since all of the Cinco deMayo notifications of models reaching various badge levels.
I think there is something more going on here, please look into it.
Quote
AltairFrost
Created by: altairfrost

5/24/21 @ 3:08am (EST) |UTC - 5:00
Posts: 1

I'm having the same issue, no notifications at all on the bell icon at the top of the site, I have turned on all notifications, still nothing.
Quote
VsLauren
Created by: vslauren

5/24/21 @ 12:50pm (EST) |UTC - 5:00

Hihi All!

Thank you for bringing this to our attention, we are looking into the issue.

-Lauren
Quote
sybarjt
Created by: sybarjt

5/24/21 @ 3:24pm (EST) |UTC - 5:00
Posts: 70

I’ve been noticing for close to a week that there have been no notifications for anything - favorites signing in, newcomers first sign on, newly earned badges for favorites, and so on.
Quote
Yorkie41
Created by: yorkie41

5/25/21 @ 4:05am (EST) |UTC - 5:00
Posts: 518

Still nothing in the bell symbol on the header bar, well over a week now.
Quote
VsLauren
Created by: vslauren

5/25/21 @ 1:53pm (EST) |UTC - 5:00

Hihi Yorkie41

Our developers are still digging into this issue. We are hoping to have it resolved shortly. I will update this thread as soon as we know more.

Thank you!
-Lauren
Quote
Created by: nystingray

5/25/21 @ 2:13pm (EST) |UTC - 5:00
Posts: 870

Hihi Yorkie41

Our developers are still digging into this issue. We are hoping to have it resolved shortly. I will update this thread as soon as we know more.

Thank you!
-Lauren


I just received several new notifications, it seems you got the right team to take care of it.
Quote
Yorkie41
Created by: yorkie41

5/25/21 @ 3:47pm (EST) |UTC - 5:00
Posts: 518

Showing notifications now. Thanks.
Quote

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