Guys,

I keep getting Error 912 when trying to connect with any model. I have tried refreshing the browser, deleting cookies, reinstalling Flash, turning off my firewall, even using different browsers. Nothing seems to work. Customer service's only suggestion was to try Firefox, but that did not work either. I am using IE, but have tried Chrome and Firefox as well. Must be a setting on my PC. Anyone have any ideas?

Thanks. Quote

As this is a site message, the site should be able to explain why you are receiving it

Customer Service suggested you try Firefox - you tried Firefox but you still got the error, so did you get back to them and tell them their idea didn't help and ask for more suggestions? Keep onto them - they have people who are paid to solve members' problems, and if all they could come up with was a suggestion you try Firefox that's not good enough in my opinion - they should know what causes this type of error

If all else fails contact them again on Monday morning and ask to speak to a Tech Quote

Perhaps if you cleared your cache? The site recommended doing that (or wait until your browser updated) when they rolled out the new tipping options; if they were doing updates again, perhaps clearing your cache will resolve the problem. Quote

My best current guess is that you have a firewall that is preventing your browser(s) from establishing connections to our chat servers. Our chat servers operate on ephemeral ports (http://en.wikipedia.org/wiki/Ephemeral_port) which are sometimes blocked by firewalls with high security measures in place.

You might try ~temporarily~ disabling any firewalls you have in place and see if the problem persists. Please do make sure you turn your firewall back on if you choose to give it a shot.

Since this only a guess, I'm going to dig a little further and see if I can find anything obviously wrong on our end.

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I thought he said he already tried turning off his firewall Quote